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Cellular Carrier Reviews

Mountain Wireless presents an opinionated review of wireless and cellular phone services in the US. This information is gained from personal experience, user interviews, press releases, advertising material, forums, newsgroups and wireless web sites. This list includes all the wireless carriers we review. Also see Ratings of these carriers.


AIRPEAK
This is a small carrier in the extreme southeastern corner of California and southwest corner of Arizona and also serves parts around Mexicali in Mexico. They primarily function as a 2-way radio service that's also combined with cellular, similar to Nextel. Airpeak survives by super-serving their business clients, so you need to talk to one of the representatives and 'negotiate' a plan. At last report plans were pricey for such limited coverage, and roaming was very limited.


ALASKA CELLULAR CARRIER REVIEWS
Alaska carriers are all different from those across the rest of the US (except AT&T), so we only list them on our Alaska Carrier Review Page.

ALLTEL
Most of Alltel has been purchased by Verizon Wireless. Other smaller parts of the network will be sold to AT&T and ATN, the parent company of Commnet Wireless, after government approval. There will be a transition period through 2010 during which Alltel customers will be notified if there will be any changes to their account or their service. For now, all plans will be honored, you can continue to use your Alltel phone as usual, and the changeover will be relatively painless. 1.5 million of Alltel's customers will have their account transferred to AT&T which means you will be offered a new AT&T phone and, most likely, be assigned a new AT&T plan. Another 800,000 Alltel customers will have their account taken over by ATN, who may or may not maintain the current plans. Those markets most likely to be transferred to AT&T are shown in
Red on the list of all Alltel markets being divested, ATN markets are shown in Blue. We are following developments on the Mountain Wireless News Blog. While there is some uncertainty in a transition like this, previous transitions to Verizon have gone smoothly. Those who will transition to AT&T will eventually need to switch to a new GSM phone and you could be using a different set of cell sites which may affect coverage. It is unknown what will happen to those customers being switched to ATN, however, there is the possibility that nothing may change! There is no harm in signing up as a new Alltel customer, the process will continue to at least the end of 2010. You will eventually be told which network you'll be joining, and most Alltel customers going to Verizon are already considered Verizon customers, based on home location and phone number. For either outcome, you will have good coverage, potentially good customer service and utilize a fairly advanced network. Today, you can use your Alltel phone across most of the country and get excellent coverage and reliable data service. Alltel phones currently prefer the Verizon network when roaming. Alltel still offers some attractive plans that will be available at least through the transition. Expect some of this to go away or change under a new owner. There are many decisions yet to be made about how individual accounts will be handled. Some companies may not be as generous in maintaining the old Alltel plans. Currently, new Alltel customers are only required to sign only a 1-year contract.

Pros: Good coverage, very good prices, a variety of plans, good customer service, good broadband services including while roaming. Cons: The uncertainty of the transition to another company is a little unsettling, but for most customers, service will improve.
Get Web-Only Discounts on Alltel Phones

ALL WEST WIRELESS
All West is a small local wireline co-op east of Salt Lake City that also offers wireless service. They offer unlimited calling within their Local coverage area which includes the service areas of several other wireless co-ops, but not in Salt Lake City itself. Statewide and nationwide roaming is available, but it's not Unlimited. They have a good selection of phones including a few smart phones.

AMERILINK
Amerilink has changed their name to Cellular One of Texoma.

AT&T Pros & Cons

AT&T
AT&T is what was once Cingular, which was part of SBC, which took over AT&T Wireless and took AT&T's name. They have a large network, but in the west, has a lot less spectrum available than in the rest of the country. That is about to change with AT&T's acquisition of Alltel Wireless in 74 markets being divested by Verizon Wireless. Currently in the west, they have weak coverage away from urban areas and interstate highways. They claim that their Alltel purchases will all be converted to GSM within a year of closing. Parts of the Alltel network are already providing GSM coverage. However, improvements realized from the Alltel acquisition may not show in better coverage until 2011. Currently with GSM, AT&T will roam more readily internationally, but there are areas in the US with no GSM coverage. AT&T's takeover of several cellular networks has improved their service in some areas already, including Alaska. AT&T offers a good selection of GSM phones including the Apple iPhone. Parts of what was the old AT&T Wireless network in the interior west is still not among the best. They still suffer from some coverage 'holes', but they are updating some of these areas. Most improvements will be made in the "new" markets. In several markets where AT&T operates at 1900 MHz only, we have been disappointed. However, not all AT&T 1900 MHz-only markets are equal. In Arizona AT&T is generally as good as the others, but in northern Ohio it is disappointing. AT&T offers a variety of plans including Unlimited minutes and services. They have extensive data coverage.

Pros: AT&T has a very large network and covers much of the nation, usage is transparent whether on- or off-network, good digital and data services, good national plans, "Rollover" for those who can use it, "Unlimited" calling plans available, a good selection of phones. Improvements in coverage have been substantial in some areas, lacking in others. Excellent international roaming capabilities. Additions of Alltel, Unicel and Centennial network purchases will give AT&T substantial rural coverage improvements. Cons: AT&T plans aren't as generous as some, customers can only access GSM networks which are not as universally available as CDMA, customer service varies from above to below average.

Get Web-Only Discounts on Wireless from AT&T.

BLANCA TELEPHONE WIRELESS
Based in Alamosa, Colorado, Blanca is part of the local telco, Blanca Telephone Company. They have good coverage in Costilla and Conejos Counties. If you had a home in their service area, using Blanca Wireless would be an excellent substitute for wireline service. The phone would also work outside of the home area, mostly roaming on Verizon Wireless. You could sign up for their local service, but you could roam on them for free if you sign up for a Verizon plan in any other city in the area, like Alamosa or Pueblo. Pros: Small means good, personal service, they're all-digital and the only plan they offer is for unlimited local service for about $20 per month. The phone will work nationally. Cons: They don't offer any fancy features, just the basics. Limited phone choices. Roaming fees, while reasonable, are not predictable, they are extra, charged by the minute, and the rate depends on the roaming carrier.
Blanca Wireless Coverage map

BRAZOS CELLULAR
Brazos Cellular has been sold to AT&T. Darn.

CAPROCK CELLULAR
Centered on the town of Spur, Texas, Caprock offers digital service and good coverage. They are the local phone coop, so we expect customer service to be better than average. They show Local, Regional and National coverage maps, but only offer a "National" plan. Prices are reasonable but with those plans, 50% of your calls must be made on the Caprock network. If you exceed 50% while roaming your per minute charge is then .20 per minute. There is no extra charge for voice mail, but you must ask to have it activated. Any plan charges incur a $5 charge.

CC COMMUNICATIONS
CC covers western Nevada. They have good coverage with plans that cover the whole state without roaming charges. They offer Unlimited Local plans that include a few roaming minutes. Their National plans are expensive, however, their Unlimited National plans are reasonable. The CC Communications wireless network has been purchased by Commnet Wireless, however sales and support are still provided by CC Communications. You still deal with local people and you can still "bundle" your cellular service with all of CC's other extensive communications services. Commnet is making improvements to the CC network. Pros: Good coverage, reasonable Unlimited plans, Unlimited National plans are available. Cons: Expensive National plans, $4.95 fee to change plans or features, no Off-Peak or Mobile to Mobile features.
CC Communications Coverage Map

CELLCOM
They offer Local plans with reasonable rates with Wisconsin and the Upper Peninsula of Michigan as your Home area. Their National plans are generous and include a $100 Unlimited plan. They also support broadband services and offer a long list of sophisticated CDMA phones.

CELLULAR ONE OF EAST CENTRAL ILLINOIS
Cellular One offers generous plans for their two-state home area ("Illiana"). They have Unlimited plans for both their local area and nationwide, with plans comparable to AT&T. They have a Calling Circle-type plan that allows 20 numbers on any network. Their Unlimited Nights & Weekends start at 7pm and incoming Text Messages are free. They have a few holes in their roaming coverage in the west. A GSM carrier.

CELLULAR ONE OF EAST TEXAS
Cellular One of East Texas has plans that are little more generous than average. They offer a 3-state Regional plan as well as several levels of National and Local Unlimited plans. they have a large selection of phones and support Telular service. They have added new cell sites and local stores. They offer very reasonable international calling rates for a cellular carrier, including calls to Mexico.

CELLULAR ONE (Montana)
Cellular One in Montana is the unfortunate choice of a name for the old Chinook Wireless. There was a Cellular One in Montana before, and there is no relationship between the two, but there is still a perception of what Cellular One once was, for better or worse. This Cellular One has aligned itself with a few other small "Cellular One's" elsewhere in the country with no benefit to Montana customers. You are still dealing with local people and except for the name, it's the same network as the old Chinook which includes a usable network that operates on PCS frequencies which limits coverage to in-town and along main roads. They offer all the digital goodies. The have many choices of plans and some of them are quite reasonable, and they support Lifeline plans. They use GSM technology which offers phones not available elsewhere in the state. Pros: Local folks, they offer a variety of plans including various options of National plans and Unlimited with a 'balance' of roaming and local minutes, a 'rollover'-type option, good customer service. Cons: Their coverage is weak away from main roads and outside of populated areas, with no GSM roaming agreement with Alltel there are huge areas with no coverage across the west.
Chinook's Final Local Coverage Map

CELLULAR ONE (NORTHEAST ARIZONA)
Cellular One has the best, or only coverage among the Native American properties along the northeast Arizona and northwest New Mexico border. They have added PCS service, new sites across the 4-Corners area, an 850 MHz GSM overlay, and are adding more cell sites. They have special low-cost wireless programs. They also support fixed wireless service for homes away from wirelines. They offer Regional and National plans, and, while their plans are not expensive, they start at a relatively high price, especially their National plans. They offer an Unlimited National plan. They have several levels of My Circle-type calling features. They have a good selection of phone models including smart phones. Their prepaid plans are either too expensive or too complicated. Pros: Excellent coverage, big selection of plans including Regional and National plans, locally-owned, good customer service, life-line plans, a large number of phones available. Cons: Some areas are still analog which means users with digital phones can only access parts of the network (there are no GSM + analog phones), their National plans start at high price levels, their prepaid plans are expensive.

CELLULAR ONE OF NORTHEAST PENNSYLVANIA
This Cellular One serves two counties and has plans that start as cheap at $19. They have Local, "Tri-State" (PA, NY, NJ), and National plans and they are reasonably priced. All plans, except the cheapest, include all features. They have good coverage and good roaming agreements.

CELLULAR ONE-SAN LUIS OBISPO
A very good carrier with good coverage. Good customer service because you are dealing with a local company. They offer a Local Unlimited Minute plan for $40. They also offer plans that start as low as $20 a month. At these price levels, their service is very competitive. However, to compare apples to apples, they do not have a 450 minute plan like the National carriers, so if you need more than 300 minutes you'll need to subscribe to Cellular One's more expensive 600-minute plan. They don't offer very many phones. Prices for Family plans make a little more sense.

CELLULAR ONE OF TEXOMA
A small GSM carrier in the Texas/Oklahoma border area, formerly Amerilink Wireless. They have a wide variety of Local and National plans and many options within those plans, including Unlimited Local minutes. Their coverage area is small but they allow roaming on other GSM networks. Their Off-Peak and Mobile to Mobile minutes are good only on their own network, voice mail is extra on most plans and there aren't many phones to choose from.

CELLULAR 29 PLUS
They have plans that start as low as $20/month. Some plans are generous but more money per month doesn't buy you at lot more minutes. Mobile to mobile area is limited to their southwestern Iowa service area.

CELLULAR SOUTH
Cellular South has a variety of plans, including several levels of Unlimited calling. You can select the level of calling areas or features that you need including Nationwide Unlimited minutes. Users report good coverage and like the selection of plans. They offer a good selection of phones and good customer service.

CENTENNIAL WIRELESS
Centennial is a regional carrier that will be purchased by AT&T. 120,000 of Centennial's customers will be transferred to Verizon Wireless. Customers will be notified what will happen to their account. For those who will be transferred to AT&T, the transition will be relatively painless as both networks use compatible GSM phones. Those customers who will be going with Verizon Wireless will be supplied a new phone, and probably have their plan adjusted to one that is more like Verizon's regular plans. Currently Centennial has several flavors of "National" plans. One offers service virtually anywhere you can receive a GSM signal, the others are limited to their own network or "preferred" roaming partners. They also offer "Local" plans. These will be discontinued with a new owner, but you may be able to keep them for some time. Their plans appear to be expensive, but their web site is lacking information. Mobile to mobile and incoming calls may be free, but they are limited to their "Blue" network. They offer several phones and services, but many features are extra. They charge absurd "network programming fees" and "SIM card fees" that are nothing more than additional profit for them. Their coverage is very good, however it will change with new owners. There could be some improvements, especially with national coverage, but there also could be some new dead spots within their home service area.
Check Out AT&T Phones

CHINOOK WIRELESS
Chinook is now known as Cellular One (Montana).

CINCINNATI BELL
Cincinnati Bell is a nice little wireless company associated with the local wireline carrier that has good coverage across their southwest Ohio/northwest Kentucky/southeast Indiana area. They have generous plans with national roaming on AT&T, and an Unlimited plan. AT&T has their own coverage in the area so you'll need to choose one over the other based on features and price. Cincinnati Bell offers bundle pricing, including a "price for life" offer which guarantees no price increases.

CLEARTALK
Cleartalk serves small communities in several states. If you live there, you'll be doing business with locals. They offer some of the features of an all-digital system, but no data. They have Unlimited plans starting around $30 with add-ons like Calling features and Long Distance available. Some customers have roaming service available on Sprint, but most plans are for regional service only. No National plans. Their phone selection is rather small and dated.

COMMNET WIRELESS
Commnet has been building cell sites in locations that have been overlooked by other carriers. You can't sign up for service with them...yet. Their parent company, Atlantic Tele-Network recently agreed to purchase the divested Alltel assets from Verizon Wireless, nearly doubling the size of their network. Their current business relies on roaming by other carriers' customers. Some carriers include Commnet in their Roaming Lists, others allow roaming if their phones access Commnet's sites, and some forbid roaming on them. So if the closest, or only, cell site near you is owned by Commnet, you need to find out if you can sign up with a carrier that allows roaming on that Commnet site. They are also known by other names, and their sites offer a different combination of CDMA and GSM technology. Commnet has been searching out areas with little or no coverage and is credited for adding new coverage there. They say, "we can enhance the subscriber experience by providing coverage in unexpected areas, at a cost well below what would be possible for a single retail carrier." In most cases, you'll have no idea you're using a Commnet site, but that may change soon.
Commnet Coverage Maps

Cricket Wireless Pros & Cons

CRICKET
Cricket offers Unlimited wireless usage for one price, but coverage may be a little spotty. For the price, it may work well for you, or your family. They have a variety of plans. With unlimited usage, the circuits may become overloaded. Plans with nationwide roaming are available but those minutes may not be unlimited. Cricket is the largest "Unlimited' carrier and is adding many new markets, and your minutes can be Unlimited in each of those markets. You can use Cricket to replace a home wireline. In some markets, coverage is being expanded. Plans start as low as $30 ($25 in some markets) with Family plans starting at $95 for 3 lines. They have reciprocal roaming agreements with other small carriers which provide free Unlimited roaming in those "extended" markets. Cricket also offers reasonable Unlimited Broadband access and supplies a simple USB modem that plugs in to your laptop. Pros: Talk as much as you want, no contract, most data & digital serves are included, good Broadband service. Cons: You must pre-pay, "unlimited" coverage is limited to just within your home areas although some plans include other "extended" markets, off-network roaming is available at an extra charge, some dropped calls when circuits are busy.
Get Online Discounts from Cricket

EDGE WIRELESS
Edge has been purchased by AT&T.
Edge Wireless Coverage Map

EINSTEIN WIRELESS
This small carrier offers Unlimited calling from their own Wisconsin network. Coverage is good along the major highways of the state and fair in urban areas. Their various plans offer different levels of features, some with calling over the entire state of Wisconsin, but no Nationwide roaming. Their phone selection is small and they don't seem to offer any data services.

EPIC PCS:
Epic PCS serves the SW corner of Kansas and part of the Oklahoma panhandle. They are a GSM carrier using PCS frequencies so you should expect coverage along the main roads but not some of the areas between them. They offer several reasonably-priced Unlimited plans and very competitive National plans. They have a good selection of phones including smart phones, and a very simple "senior" phone with an amplified earpiece, but no special senior plans. They are related to EpicTouch that offers internet and other advanced communication services and is related to the local wireline, the Independent Telephone Company. We expect customer service to be above average.

ETEX WIRELESS
Etex is located in the east Texas area around Gilmer. They offer digital service and reasonable National and Regional plans. As part of a local telephone co-op, service is better than average. They have a good selection of phones including smart phones and air cards with reasonable messaging and broadband plans.

FARMERS MUTUAL TELEPHONE COMPANY
Wireless from FMTC serves small towns on the Idaho/Oregon border including Fruitland, ID. Their Local plans include a few rural areas in WY, CO and UT, including a Local Unlimited plan. They only offer a few plans, but they are reasonable and include most features and start as low as $20/month. They have a good selection of phones including smart phones.
FMTC "Extended" Local Coverage Map

FIVE STAR WIRELESS
A cellular provider in the Texas Hill Country, Five Star Wireless has good coverage, with reasonably-priced Local, National and Senior plans, and also supports Lifeline plans. Mobile to Mobile and Off-Peak minutes are limited to their home area. They have a good selection of phones including several smart phones and air cards. Five Star is owned and operated by West Central Wireless which has identical plans.

GOLDEN STATE CELLULAR
Golden State's service area is centered on Yosemite National Park. They offer an Unlimited plan and their national plans are about average in cost. They offer a $25/200 minute National promotional plan with Unlimited Text. Their Mobile to Mobile calls apply to outgoing calls only. They have good coverage outside of Yosemite Park, and a few sites within. Some sites may still be analog. Their phone selection is small.
Golden State's Coverage Map.

ILLINOIS VALLEY CELLULAR
Illinois Valley serves a small area outside of Chicago with reasonable plans, including Unlimited and National plans, but charge extra for voice mail and Text. They have different levels of Unlimited service as cheap at $18 per month. If you qualify for their Lifeline plans it can be even cheaper.

INDIGO WIRELESS (Nebraska)
Indigo covers parts of the panhandle of the state. They only offer Unlimited minutes for $19.95. Based on their limitations, we wonder if this carrier has more than a handful of local-only customers. The phone numbers given on Indigo's web site are for their corporate office in Pennsylvania. To get Nebraska information you need to call one of the Nebraska stores or their regional office at (308) 637-6000. Pros: Plan is cheap, coverage serves mostly the main roads, National service is available but is questionable based on TDMA technology. Cons: Phone selection is small, old and outdated; roaming is expensive, Long Distance charges are extra, service uses TDMA technology which has been discontinued across most of the country.
Indigo Wireless Coverage Map

INDIGO WIRELESS (Pennsylvania)
Serving 5 counties in northern Pennsylvania, Indigo has very reasonable plans. For $30 you can get Unlimited calls within their local service area, and 450 minutes to be used roaming anywhere in the U.S. on other GSM networks. No reports on coverage, but if it's adequate, this is a very good deal. They have a nice selection of phones.

INLAND CELLULAR
A small company serving southeast Washington and north central Idaho. They have reasonable plans including both Local and National Unlimited plans. Their plans include off-peak calling and free incoming minutes, but Mobile to Mobile minutes are on-network only. They offer packages with data included and a Calling Circle add-on to 5 numbers on any network. Pros: They have good coverage, their plans include several price levels with regional and National coverage. They offer a good number of phones including smart phones and air cards. Cons: Additonal Family Plan members are pricey.

I WIRELESS
This is Iowa's affiliate of T-mobile. Plans are similar to T-Mobile's and promotions include lots of minutes. They also have a Calling Circle-type plan that includes 5 numbers on any network. They have a reasonable National Unlimited plan. Most native coverage is in the eastern half of the state with some expansion into the northwestern part of the state, and Des Moines is served mostly by T-Mobile. iWireless also serves parts of extreme northwestern Illinois and southwestern Wisconsin, which would work for people who find themselves often crossing the Mississippi River.

LAMAR COUNTY CELLULAR
Located in Paris, TX. Lamar has Local, Regional and National plans. Their prices are a little high and only include a certain number of long distance and roaming minutes. They do offer a $10 "Emergency" plan and an Unlimited "Teen" plan for calls within Lamar County.

LEACO WIRELESS
This carrier covers southeast New Mexico. They offer Local and Regional plans including Unlimited Local plans. National plans are a little expensive. They have plans as low as $16 and "Lifeline" service starting at $5 per month. Our information is a bit dated and their web site does not provide many details beyond price plans. Leaco is a local phone cooperative so we expect customer service to be above average. They offer a large number of phones including smart phones. PROS: Good coverage outside of town, several phones from which to choose. CONS: Some over-capacity problems in town, voice mail is extra.

LONG LINES WIRELESS
A small GSM carrier in Iowa. Plans start at $30 and they offer "unlimited" plans with various amounts of nationwide roaming minutes included.

LYRIX WIRELESS
Good coverage in interior Iowa, good customer service, and a good selection of phones. They offer reasonable prices with National, Regional, Unlimited and "Safety" plans.

Metro PCS Pros & Cons

METRO PCS
A 'flat rate' carrier in several cities, including New York City, Los Angeles, San Francisco, Dallas, Boston, Philadelphia, Atlanta, Detroit, Miami, Tampa, Las Vegas and more. They offer unlimited-minutes wireless coverage for one price including text messaging, but their coverage area is limited. For the price, it may work well for you, or your family. Plans start at $30 per month and Family plans as low as $100 for 4 handsets. Metro PCS allows "unlocked" CDMA phones from other sources to be activated on their network. They have a reciprocal roaming agreement with some other small carriers which allows Unlimited service in those markets.
Pros: Talk as much as you want, and they have all the digital features. Roaming is available, some of it unlimited. Cons: You must pre-pay, and Unlimited coverage is limited just to specific markets. Roaming is available at extra cost, but is free in "Extended Home" markets, off-network roaming must be activated and deactivated each time you travel, they are still growing so there are still some areas with poor or no coverage. Many features are not included in the cheapest plans.
Get Discounts on Metro PCS

MID RIVERS CELLULAR
Mid Rivers covers the east central part of Montana. They only offer a few phones, most of which are pricey, but do include some smart phones. They are part of a local telephone co-op, so they are pretty friendly and easy to deal with, and they offer bundle discounts for various services including wireless, landline, internet and cable TV. Their calling plans are a little overpriced, but they offer some roaming minutes, presumably National. They offer Lifeline plans. There are extra charges for each different feature like Caller ID, Voice Mail, and Long Distance.

MID-TEX CELLULAR
Good coverage and they offer plans that allow you to choose the features you want including Unlimited Local calling and All-Texas plans. Plans start as low as $15 per month with lots of "a la carte" selections to customize your plan. They only offer Nokia and Motorola GSM phones, including a couple smart phone, to their own customers, and also support CDMA roamers. Their National plans are little expensive but you can save by adding only the number of roaming minutes you need. Their fees are pretty high like $40 for Activation and $20 for plan and account changes.

MOBI PCS
Hawaii's own 'home-grown' carrier. They offer various levels of unlimited service with prices starting at $40. They use the more "fragile" PCS frequencies and coverage is limited to the more populated areas of the four main islands. Mainland roaming is available as an add-on item. They offer a relatively large number of phones, but not many data units.

MOHAVE WIRELESS
Covering northwest Arizona, Mohave (also known as Citizen's Mohave) is small but real people answer the phone on the first or second ring. They have upgraded to CDMA digital at all of their sites, so most digital features are available. Mohave is 40% owned by Verizon. Mohave's Prepaid plans are surprisingly expensive. Pros: Very personal service, they offer reasonable Local and National plans, a local "unlimited" plan, and digital features. Cons: They don't offer very many phone models, there are some coverage holes, but they have added a few new urban sites, their Mobile-to-Mobile minutes are limited to Mohave County.
Mohave Wireless Coverage Map.

NEX-TECH WIRELESS
Based in Hays, Kansas, Nex-Tech is aiming for CDMA coverage in every western Kansas town "with more than 300 people." They are a partnership of several local telephone co-ops so we would expect customer service to be above average. Coverage is surprising robust for a PCS system. They may have coverage where other carriers have none. Their plans are about average with plans that include roaming on the Sprint network or total Nationwide roaming. Mobile to Mobile and Off-peak coverage is limited to the NextTech and Sprint networks. Also, Alltel numbers in KS are also included as Mobile to Mobile for now. They have a Calling Circle plan that allows Unlimited calls to 5 to 20 numbers on any network and offer several promotions. They have several retail locations. While they offer local coverage along I-70 in Colorado, they are not soliciting Colorado customers.

NEMONT CELLULAR
The Nemont Telephone Cooperative has absorbed and renamed Sagebrush Cellular in the northeast Montana area. They have good coverage across their area, and have National, Local and Unlimited plans. Most plans are reasonably priced. They have added new CDMA digital sites, and may still have some analog sites. As part of the local telephone cooperative you should expect better than average customer service. They don't have a large selection of phones.

NEXTEL
Nextel is a of part Sprint and in some offers, Sprint hides Nextel's features. The combo has allowed the two networks to start sharing cell sites to improve coverage. Nextel's spectrum is made up from a bunch of 2-way radio channels, and they suffer from marginal audio in some markets. Their coverage is more robust in certain areas than others. They cover urban areas and some interstates, but there is little roaming elsewhere in the state. They have an efficient '2-way' radio feature which is handy for a business or a family. Some of their plans aren't very competitive, but they do offer free incoming calls. They use 850 MHz so they have a strong signal in most areas. Sprint has announced they are not improving or expanding the Nextel network. Boost Mobile uses the Nextel network and it a good option for Unlimited Voice and Text. Rumors come up from time to time that Sprint wants to sell off the Nextel network, which may or may not include Nextel customers. Pros: The Direct Connect is a handy 'walkie-talkie' service, robust coverage within their service area. Cons: Some markets have poor audio, they also have coverage limits and very limited roaming, most of their phones are big and lack variety, Nextel does not have fast broadband features, neither the network nor the coverage are being upgraded. Sprint has not treated Nextel customers as well as those using the Sprint network.
Get Online Discounts on Nextel Phones

NNTC WIRELESS
A small PCS carrier, part of the Nucla-Naturita Telephone Company in western Colorado. "Home" coverage is available on a few other rural systems in CO, UT, OR, ID and WY. Roaming coverage provides service elsewhere, their primary roaming partners are Sprint and Alltel. They have Local, Unlimited, National and Business plans. Most features like Voice Mail, Long Distance and Caller ID, are extra. Their plans are overpriced.
Click Here for NNTC's Extended Local Coverage Map.

PEOPLE'S WIRELESS
This small carrier, based in Quitman, Texas, has reasonable plans and they include free long distance and national roaming. Most of their plans include Unlimited Local calling with different amounts of National minutes. They have "Economy" plans starting as low at $10. They offer a fairly good selection of current phones. They are part of the Peoples Telephone Cooperative, so we expect customer service to be better than average.

PIONEER WIRELESS
Pioneer has good coverage in OK. Prices are reasonable for service in and around the state, but national service is pricey. Off-peak services are extra or included with the more expensive plans.

PLATEAU WIRELESS
This cellular carrier covers much of eastern New Mexico and west central Texas. They offer both analog and digital service, and a wide range of plans. They still support TDMA, analog and GSM, but their best rate plans all require a GSM phone. While their coverage seems to be good, we hear complaints. They are adding some new cell sites which should improve that situation. There are a few towns where Plateau is the only cellular service available. Their Local plans are reasonable but their Regional and National plans are fairly expensive. Some plans start as low as $20/month although not all features are included with the cheaper plans.

POCKET COMMUNICATIONS
A local PCS carrier in Texas, Massachusetts and Connecticut. They offer Unlimited calls on their own network starting at only $25 per month, with additional digital features and free Long Distance as options. They are adding new sites, so expect coverage to get better. Roaming is available over most of the country although some large areas are unavailable. . Some of their plans includes free Text Messaging to Mexico.

PTCI CELLULAR
The wireless services of the Panhandle Telephone Cooperative have good coverage in the Oklahoma panhandle. Their plans are overpriced, and outside of their 4-state primary service area roaming is somewhat limited. Their Unlimited Mobile to Mobile and Nights and Weekends minutes are limited to their own Oklahoma network. They offer a good selection of phone models. As part of the local telecommunications cooperative they have better than average customer service, and bundled discounts.

RAMCELL
Ramcell has been purchased by Verizon Wireless, except in North Carolina which has been sold to US Cellular.

REVOL WIRELESS
Revol offers a good Unlimited product with several features. Plans start at $27 for basic calling with several additional features available at higher price levels. They provide their own coverage across several cities around the Great Lakes and include some other small carriers in markets as "Home" coverage, which is all Unlimited. "Extended" coverage can be added for service in a few additional large cities, but, with the exception of Philadelphia, does not include markets on the east coast. Their coverage is sometimes spotty away from main roads and larger neighborhoods but they are still expanding. They have an average selection of phones, but no smart phones, but will activate phones that did not originate from their network..

SAGEBRUSH CELLULAR
Sagebrush has been absorbed into the Nemont Telephone Cooperative.

SILVER STAR PCS
This is a very small system set up by the local telephone (co-op?) company south of the Jackson Hole, WY area. This is a very mountainous and sparsely-populated area. They have a good selection of CDMA phones. They offer a wide range of plans that include just their own coverage area, just a few counties in east central Wyoming, the 2-state 'border' area, a multi-state region that includes the mountain states, California, and an eighth state of your choosing, or a National plan. We don't know much about this company, but systems like this eventually suffer from a lack of customers and may have maintenance and expansion challenges. Pros: They may have the best coverage in their small area where other providers have many dead spots, they offer most of the latest digital features, they have a large selection of plans, they should have good customer service, 'bundling' should be available. Cons: Their service area is tiny and at PCS frequencies they may have quite a few 'holes', their plans are overpriced.

SMART PCS
A small CDMA carrier offering various forms of Unlimited minute plans starting at $25. They are expanding across the northern Georgia-southern Tennessee border and offer roaming on the Cricket network.

SNAKE RIVER PCS
Based in the Boise area, you can use your phone without roaming charges across the Northwest. It appears as though you'll be roaming on the Sprint PCS network when outside of Boise. Pros: Continuous coverage among larger Northwest cities, digital service and features, they appear to have a regional no-roaming plan that includes service in the three NW states, they are owned by the local phone co-op so should offer good service. Cons: Not very competitive prices, some roaming is available but at varying prices.
Click Here for Snake River's Extended Local Coverage Map.

SOUTH CENTRAL COMMUNICATIONS
South Central has a small PCS wireless network designed to cover Southwest Utah along the I-15 corridor and surrounding towns. Their plans include more minutes than average, and their "Regional" plans include a certain number of roaming minutes, first incoming minute free and 6-second billing, but we don't know what their "region" is unless it's their own network. They have a local "Unlimited" plan, with no features included. There are 4 levels of voice mail. Pros: As a local telephone cooperative, we would imagine customer service is above average, they have reasonably-priced plan starting at $30 and offer "Telular" service, Regional and National plans. Cons: Long distance charges may apply while roaming, you need to re-program your phone to avoid accidental roaming, phone selection is good but limited.
Click Here for SCC's Extended Local Coverage Map

SOUTHERNLINC
An iDEN carrier similar to Nextel with reasonable plans. They have adequate coverage across several Southeast US states. They have a walkie-talkie feature. They have an Unlimited plan but it's expensive. A "Nationwide" plan is available, but coverage is very limited...mostly major cities and highways.

SPRINT WIRELESS
Sprint has a national, feature-rich digital network. Their coverage is a little "fragile", but where it's good, it's very good. You can roam over more territory than any other single carrier. Sprint has a good selection of phones. Their plans include roaming over most of the country, and work about as well as any National plan. They offer an inexpensive "basic" plan for only $30 per month. They also offer a few Unlimited plans with lots of features included. Sprint has added service by taking over parts of some carriers' networks, and "sharing" spectrum with others. Sprint merged with Nextel which has created some beneficial network configurations, including sharing of cell sites. Sprint phones normally prefer the network which, where available, gives Sprint customers the best data throughput. Many Sprint phones have the ability to force the phone to "Roam Only", helping you use the strongest network, however there is a limit to how much roaming you can do, generally 50%. Pros: Sprint gives you good value for your money, but is not necessarily the cheapest. Sprint covers every urban area in the US, maintains local service stores, good roaming capabilities, their digital and data network work very well, good selection of phones. Sprint has excellent roaming agreements, while some other carriers are restricting theirs. Cons: You might find a weak area right where you want coverage, some of their plans are not very competitive, customer service is a notch below average.
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SPROCKET WIRELESS
Sprocket is a small carrier serving the east central part of Oklahoma just south of Tulsa. They offer 4 flavors of Unlimited minutes plans which do not include Long Distance. Basic plans start at $30 and coverage is adequate.

SUREWEST WIRELESS
SureWest has been purchased by Verizon Wireless.
SureWest Coverage Map

SUNCOM WIRELESS
Suncom has been purchased by T-Mobile.

SYMMETRY PCS
A small carrier in the Quincy and Macomb area of Illinois. They have some very cheap plans and Unlimited Local calling. Their Unlimited plans allow you to add different amounts of National roaming or Long Distance calling minutes. The have a relatively large selection of phones.

SYRINGA WIRELESS
This small carrier is a combination of local PCS carriers and co-op telephone companies in SE Idaho and western WY. They offer Local, Regional and National plans, but they are a bit overpriced when any extra-minute features are added. Their Regional plans include 7 nearby states and one more of your choice. They have a $20 plan as well as Unlimited plans. Coverage is good but limited. They are very local so customer service is above average. The company is named after the Idaho state flower.

THUMB CELLULAR
Thumb has good coverage and plans that start as cheap as $20. They offer Local, Michigan Statewide and National plans, but they don't offer many minutes for the money compared to larger carriers. Mobile to Mobile minutes apply only in the local Thumb service area.

T-MOBILE
T-Mobile works very well within their service area. While they have a slight disadvantage with their higher PCS frequency, they make up for it with strategically-located sites. T-Mobile doesn't serve many rural areas, but provides coverage along many interstates. They offer roaming in rural areas, and the network is still growing, although often they're just 'filling in'. They offer some handy features like "My-Favs" which includes Unlimited calling to your choice of five numbers, regardless of network, "Kid Connect" which helps you limit the amount of charges your kids can rack up, and an Unlimited "Hot Spot" plan using your home wi-fi connection. They have plans that include unlimited voice and messaging.
Pros: Generous included-minute plans, National and Regional plans, "Unlimited" calling plan available, good urban coverage, good choice of phones, good pre-paid plans, good roaming capabilities, including internationally. Good customer service. Cons: Some weak spots, limited data bandwidth, high international roaming charges.
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UBET WIRELESS
This division of the Uintah Basin Telephone Association covers a small part of the northeastern part of Utah around Vernal and surrounding areas of Wyoming and Colorado. They also offer additional coverage in an "Extended" area. Their own cellular system has good coverage and offers free Long Distance. Their PCS plans have more features and coverage. They have many plans including a $20 "Security" plan, National plans with no roaming charges, and a Local "Unlimited" plan. Some plans are fairly generous with some helpful add-ons. They offer a good selection of phones including smart phones and air cards.
UBET Coverage Map

Click Here for UBET's Extended Local Coverage Map.

UNICEL
Most of Unicel has been purchased by Verizon Wireless who then sold or traded some areas to AT&T. Some markets have yet to be taken over by AT&T but the final transaction will take place by the end of 2010. Customers being switched to AT&T should be able to continue to use their existing handset and will get improved national coverage. Get details about the initial transaction to find out what areas are affected. Unicel areas not yet transferred to AT&T, mostly in Kansas and Minnesota, will continue to be operated as before with several competitive Local and National plans. Pros: Good coverage, Local and National plans available, reasonable plan prices. Cons: Off-Peak minutes are capped at 500 to 1,000 minutes and Mobile to Mobile is included only with Family plans, there is some uncertainty as to what AT&T will do concerning Unicel plans when they eventually take over the remaining Unicel network.
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UNION WIRELESS
Serving Wyoming and Northwest Colorado, Union has a good network in most areas. In some they are the only game in town. They are using GSM technology and are one of the few companies still offering "Telular" service, a wireless service connected to home wiring. They offer reasonable plans starting at $30 with Unlimited Text and Internet as reasonable add-ons. Unlimited plans are available as well as a Calling Circle plan allowing free calls to up to 10 numbers on any network. Bundles are available. Pros: It is a small company with generally good coverage and has a personal touch, they are the only carrier available in some areas of Wyoming, they offer most digital features included in the monthly plans. They have reasonably-priced plans. Cons: While their western WY and northwestern Colorado coverage is very good, coverage in the eastern half of Wyoming is limited to in-town and interstate highways only.

US CELLULAR
This is a good company that offers good coverage, good plans and lots of features, and a good selection of CDMA phones. Unlimited incoming calls are available, it's an extra feature on Regional and Family plans. They have a $20/100 minute "Piece of Mind Plan." In Chicago they use 1900 MHz frequencies which has more dead spots. Pros: Their price plans are competitive, and they offer National and Regional plans, "Unlimited" calling plan available, good customer service, National plans appear to be all-inclusive and roaming has good coverage, mostly with Verizon Wireless. Cons: Mobile to Mobile minutes are extra except on Family plans, and Night & Weekend minutes are extra on Regional plans.
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VERIZON WIRELESS
Verizon is the largest cellular carrier in the US. They have taken over a large portion of the Alltel network and are now dominant in rural America. Cellular service in a few of Alltel's local markets are being sold to other companies, but no coverage will be lost. Their claim to fame is superior coverage, especially in the west. They use PCS frequencies only in a few areas, but they have constructed those networks well. In the few places where they don't have their own coverage, they have roaming agreements with other carriers, normally one with superior coverage. Therefore, their "National" plans, which include almost all of the country, are about as close to "wall-to-wall" as you can get. Their reasonably-priced plans have no roaming or long distance charges, and they also throw in Unlimited Night and Weekend minutes as well as Unlimited calls among Verizon Wireless users both on and off their own network (there are a few exceptions). They offer fairly competitive prices, and often have promotions. They also offer plans that include Unlimited Voice and other features at various fixed price levels. Data service is excellent with various price plans. Verizon forces their phone manufacturers to offer a "standardized" user interface, limiting menu and font variations. This could mean the screen appearance may not be to your liking or the fonts may be too small. Smart and data-type phones require a per-Mb plan. They have the largest area of 3G coverage in the US.

Pros: Verizon has reasonably-priced plans, "Unlimited" calling plans available, extensive coverage, wide-ranging National plans, excellent customer service and 'customer-friendly' policies. With such a large coverage area of their own little roaming is necessary, but their roaming partners normally have superior coverage. Cons: Some Verizon plans are a little more expensive, Customer Service closes at 11pm, but technical assistance is available 24/7, there are some billing transition concerns as they take over other carriers, they don't offer as many "cute" phones, they 'cripple' some User Interface functions like larger fonts: make sure you can read their submenus before buying. Some of their data services are not available while roaming.

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VIA WIRELESS
Via Wireless is part of the Wilkes Telephone Company of northern Georgia. It looks like they reluctantly offer wireless service, and it is over priced. You need to fill out a form and an agent will contact you.

VIAERO WIRELESS
Viaero is a GSM carrier that uses 800 MHz Cellular channels in northeast Colorado, and 1900 MHz PCS channels in Nebraska. Colorado coverage is excellent, but the Nebraska part of the network is still being expanded, although it is very good along most roads an towns. You can request to have them build a tower near you, and if you can come up with enough neighbor's signatures, they'll build it! They offer a very reasonable on-network "Unlimited" plan intended for fixed location (home) use. They have discounts for people on various support programs. They're a good substitute for a wireline in areas where they are too expensive or non-existent. They have a large number of reasonable plans including a National Unlimited plan. Pros: They offer lots of price points in their plans, including Local, Regional and National plans, excellent coverage in northeast Colorado, good customer service, many local stores. Cons: The Nebraska part of the network is still in the building stages and may have some areas of poor signal, but you can ask them to add a tower!

WEST CENTRAL WIRELESS
Based in San Angelo, Texas, West Central Wireless has good coverage and offers a large selection of plans, with reasonably-priced Local, National and Senior plans, and also supports Lifeline plans. Mobile to Mobile and Off-Peak minutes are limited to their home area. They have a good selection of phones including several smart phones and air cards. West Central also owns and operates Five Star Wireless which has identical plans.

WESTLINK:
Westlink serves the southwest corner of Kansas. They are a GSM carrier using PCS frequencies so you should expect coverage along the main roads but not all the areas between them. They offer a few nice phones including smart phones, and their plans are very reasonable. They offer Local, National and Unlimited plans and support Lifeline service. As part of local wireline co-operatives their customer service is above average.

WUE WIRELESS
WUE Inc. owns the "B" channel license for cellular service in and around Lincoln County, Nevada. All service there is operated by Verizon Wireless. You can get all the features and plans of Verizon, but if you want a local phone number, you'll have to drive over to the Pioche, NV WUE office and sign up. They don't have a web site, but you can call them at (775)962-5161. All sites but one offer CDMA digital service, and they plan to maintain analog service for the foreseeable future, including the analog-only site near Area 51. Make sure your phone is "tri-mode" (digital & analog) if you plan travel in this area.
WUE Inc. Coverage Map

XIT WIRELESS
They serve the extreme NW corner of Texas. They have GSM service with Local, Regional and National plans. Coverage is excellent. Since they are the local telephone co-op, we expect customer service to be above average. Prices are reasonable and start as low as $30 for a "Local" plan. While their "National" plans are generous, coverage does not include as many roaming partners as larger carriers, however, major highways and cities are covered. Nights & Weekends and Mobile to Mobile minutes are available on their own network only.


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