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General Texas Observations:
For a state as large as Texas, it's difficult to declare any carrier "The Best", but if we had to choose, it would be AT&T. Through mergers, acquisitions and government generosity, they ended up with more of the best spectrum available. But they do not dominate in west Texas where, after the takeover of the Alltel network, Verizon Wireless is now tops. T-Mobile, with their new 4G LTE "Extended" coverage, offers excellent service across most of Texas with the exception of the southeast corner of the state. Sprint works reasonably well in populated areas and along major highways but leaves many rural areas without coverage. TracFone and Straight Talk are good choices across the entire state. There is a handful of small carriers in the state with widely varying quality, many of which offer reasonable Unlimited local plans. West Central Wireless around the Hill Country is a good choice for both coverage and service.
As one of the Top 4 networks in the US, most of us know much about AT&T. They are generally considered second overall in coverage and numbers of subscribers. In some areas AT&T has the best coverage, and in others they can be in third place. With GSM technology, AT&T roams more readily internationally, but there are areas in the US with no GSM coverage. AT&T's takeover of other cellular networks has improved their service in some areas already, including Alaska. AT&T offers a large selection of GSM phones. AT&T gets credit for competing with products and price. Most network improvements are being made in their new markets and are increasing data capacity instead of adding cell sites in older areas. They have added 4G and LTE coverage in most urban markets and will upgrade most of the network in the near future. AT&T in some markets is among those with the top data download speeds, but not all. AT&T now offers plans that gives customers a better value when you bring your own wireless device and no-contract pricing. AT&T has acquired wireless networks in Mexico and will soon be able to offer seamless, nationwide wireless service on both sides of the US/Mexico border with big benefits for traveling AT&T customers and users with family in both countries. AT&T offers prepaid under the GoPhone and Cricket Wireless brands.
Pros: AT&T has a large network and covers much of the nation, usage is transparent whether on- or off-network, good digital and data services, good national plans, and they have a very good selection of phones. Improvements in coverage have been substantial in some areas, lacking in others. Excellent international roaming capabilities. Additions of multiple network purchases give AT&T substantial rural coverage improvements. No-contract plans gives you a better value over the long term.
Cons: AT&T has whittled down many of their downsides including improving Data capacities. What few Con's they have remaining are somewhat minor. They include most AT&T plans aren't as generous as some, customers can only access GSM networks which are not as universally available in the US as CDMA, customer service varies from above to below average, some markets have a large number of dropped calls caused by large data users or poor coverage design. Some customers who have been transferred from other networks have noticed substantial changes in coverage, mostly while roaming.
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Primarily offering service to people and businesses who operate in the Gulf of Mexico, Broadpoint operates a cellular network with coverage over 100,000 miles of the Gulf with voice, text and data services. They offer GSM service with nearly continuous on-water coverage along the coast and good roaming capabilities when you travel throughout the mainland US. Broadpoint is owned by Cellular One (MTPCS) which also operates cellular networks in Texas and Louisiana. Plans are expensive and they offer a moderate number of phone models for Voice, Text and Data. They offer a large number of professional data and communication services including satellite communications geared to petroleum installations. Broadband is offered at EDGE speeds which are normally less than 200 kb/s. We recommend using a T-Mobile phone if you want to use any mainland or broadband services, then Roam onto the Broadpoint Gulf network. Broadpoint operates what was formerly the Petrocom network.
This Cellular One was made up of parts of the former Centennial Wireless in the South, and parts of AT&T and Cellular One in Texas. Cellular One completely shut down their Montana and Wyoming network. They still have very good GSM coverage in rural areas of Louisiana and Texas and in the Gulf of Mexico. They offer all the digital goodies and have a good selection of phones including Smart phones and home phone service. Their plans seem to be more expensive than average. They have reasonable plans for local wireless Internet access and they support Lifeline plans.
Cellular One Coverage Maps
CHOICE WIRELESS (TEXAS)
Choice Wireless has shut down their own network and now sells phones and services that use the T-Mobile network (as an MVNO or "Alternative Network"). While you would do better to sign up with T-Mobile directly, Choice does offer a $20 unlimited local plan with no Data and relatively no choice of phones. Their web site does not reflect current offers. T-Mobile has very good coverage across northern Texas.
Cleartalk is a small CDMA carrier that serves small communities in several states. If you live within their coverage, you'll be doing business with locals. Their plans offer different levels of "Unlimited" features and provide most of the features of an all-digital system. They have a variety of Unlimited plans starting as low as $35 with add-ons for Calling features, Long Distance, Mexico calling, and partial Nationwide coverage available. They provide regional and national coverage with most, or all, service outside of your small Home area provided on the Sprint network. Their phone selection is fairly small and not very advanced, but they can "flash" your current phone on to the Cleartalk network. Data coverage ranges from 2G to 4G-LTE.
As one of the Top 4 networks in the US, we know much about Sprint. In some areas Sprint has the best coverage, and in others they are non-existent. Sprint has a national, feature-rich digital network. Their coverage is a little "fragile" in some areas, but where it's good, it's very good. Sprint has a good selection of phones. Most of their plans limit you to their own network, especially for data. In addition to acquiring a few networks, they have expanded their coverage and Data capabilities by creating operating agreements with several, smaller, regional networks. They offer a large selection of wireless phones and devices and they rarely allow devices from other sources on their network. Sprint has added competitive International Value Roaming plans that provide up to 2G data speeds for free in parts of Asia, Europe and Latin America. Sprint also has a Wi-Fi Calling app that allows calling through a Wi-Fi connection from almost anywhere in the world and those calls can be completed in the US and US territories with no charge. Sprint offers prepaid under the Sprint Prepaid, Boost Mobile and Virgin Mobile brands. Sprint has added some micro-cells to their network to beef up their signal in already-served areas but have added very few cell sites to expand into more rural areas.
Pros: Sprint gives you good value for your money, but is not necessarily the cheapest. Sprint covers every urban area in the US including coverage in a good number of small communities. They have local stores, their digital and data features work very well, and they have a good selection of phones. We get the fewest complaints about data capacity issues on the Sprint network. "Unlimited" data usage is available. International Roaming capabilities have been improved. While most Sprint plans do not allow roaming off the Sprint network, most plans do include a few roaming minutes to keep from being totally out of touch.
Cons: You might find a weak area right where you want coverage, some of their plans are not very competitive, customer service is a notch below average, Unlimited plans do not include unlimited usage while roaming except for some specific plans. There are large rural areas, even entire states, with no Sprint coverage.
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US Cellular is the 5th largest wireless carrier in the US and operates their own CDMA network in 21 states, mostly in rural areas and smaller cities. They provide very good coverage, most of their network uses the superior 700 and 800 MHz frequency bands with 4G LTE is available in most areas, including locations that have been ignored by larger carriers. They offer good plans with lots of features, and a large selection of CDMA phones including numerous Smart phones. They have very good domestic roaming capabilities. While their plans aren't overpriced, they aren't terribly generous with Data. They offer promotions both on phones and plans. Their prepaid plans aren't competitive with alternative carriers. Over the years they have been the most customer-friendly of the large carriers. Overall, they sit near the top of the Mountain Wireless Network Ratings. US Cellular has sold some of their spectrum and customers in the Midwest but has added more spectrum within and adjacent to their remaining operating areas. This has resulted in better service in US Cellular's other markets.
Pros: Their price plans are a good value, they have very good roaming, including Data roaming. US Cellular has upgraded to 4G LTE on most of their network, including areas ignored by other carriers. They have good customer service and resolve customer problems better than most. They maintain some 'customer-friendly' features.
Cons: Plans aren't cheap but you may be able to configure your plan to economize based on your usage. While they still have a customer-friendly attitude they don't offer as many benefits as in previous years. While they have had notable problems with their new billing system, they have been willing to work with any customer adjustments needed. Roaming outside of the US is substantially limited and, where available, is relatively expensive. Their Prepaid plans aren't very generous.
As one of the Top 4 US carriers, Verizon has the largest wireless network, geographically, in the US. They are dominant in rural America. Their claim to fame is superior coverage on their CDMA network, especially in the west, and with excellent broadband capacity in the largest cities. In the few places where they don't have their own coverage, they have roaming agreements with carriers that have superior coverage. Therefore, their included coverage is about as close to "coast-to-coast" as you can get. Verizon's data costs are quite high but provide a very good online experience with extensive 4G LTE coverage in most areas. They have tried to simplify plans which are still overpriced compared to other options, and they are slow to match offers from the competition. Customer service is excellent but does not offer much flexibility in rates. Their phone selection is huge including Smart phones, wireless devices and wireless home phones. Verizon offers bundled discounts with other communications operators including their own wireline & video divisions as well as various local telephone companies. They offer their own Prepaid plans.
Pros: Verizon has superior coverage especially in very rural and very urban areas, excellent customer service and some 'customer-friendly' policies. With such a large coverage area of their own, little roaming is necessary, and their roaming partners normally have superior coverage. They offer a large variety of phones and devices. They have excellent data service including the largest coverage of faster high-speed connections.
Cons: Some Verizon plans are a more expensive, with odd combinations of charges for data-capable phones. Some of their data services are not available while roaming. CDMA phones roam in a limited number of foreign countries but Verizon now has phones that will roam in foreign countries. Verizon has been slow to match the competition.
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WEST CENTRAL WIRELESS
Based in San Angelo and the Hill Country of Texas, West Central Wireless has good coverage and offers a large selection of plans, with reasonably-priced Local, National, Senior and LifeLine plans. Their data prices are reasonable. They have a good selection of phones including several advanced Smart phones and air cards. West Central also a Local, Unlimited prepaid wireless service under the name of Right Wireless which covers the 26-county West Central area with plans starting at around $25, or $1 a day and are also available at any of the West Central stores. West Central's own network is limited to 3G coverage and Data usage outside their 26-county home area requires an additional Data plan.