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Our Cellular Choice

Which carrier would we choose? Ask yourself how you use wireless, and these answers may help you make a final decision. Many exceptions exist. Also see How to Switch Carriers. We have also featured one cellular deal we rate as "The Best". (This page updated, 6/23/08)


1) I want the lowest-priced plan. As the larger carriers try to increase their profits, they no longer offer plans under $30 per month, and some go no lower than $40 per month. For service below that price level, the best offers are for prepaid service. The best prepaid value is offered by T-Mobile. Once you have spent $100 with them, your expiration is one year and a refill of as little as $10 gets you another year. T-Mobile phones can be purchased at some stores reasonably, or very cheap and new on eBay. And you can discounts on refills from cheapphonecards.com. Look at Cell Guru's Prepaid Comparison page for good options in prepaid. AT&T GoPhone also offers a one year expiration at the $100 level. The absolute rock-bottom cheapest plan per year is 7-Eleven's SpeakOut GSM service that works for one year on as little as a $25 refill. At that price level you don't get many minutes, but it's a good choice for a 'glove-box' phone as long as you can adhere to a 120-day usage cycle. Also, any "Unlocked" GSM 850/1900 MHz phone can be used with these services.

2) I want the best coverage. Verizon Wireless is the coverage leader in much of the country by a slight margin, especially in the west. Their network covers the largest combination of urban and rural areas. Verizon's National plans include coverage over the vast majority of the U.S. and are very economical. There are states, such as those along the Gulf coast, where Verizon is not the best carrier and, in those states, AT&T or Alltel is a better choice.

3) Which carrier has the best "value"? While every carrier has the potential of giving you the "best" plan for your specific circumstances, generally T-Mobile offers the largest buckets of minutes for the money. They also have been concentrating on providing superior "neighborhood" level coverage. If Alltel is available in your area, they have excellent coverage and have become a price leader.

4) I want service with No Contract. Cricket Wireless, Metro PCS and a handful of smaller carriers offer no-contract service. Many carriers and re-sellers also offer some kind of pre-paid plan. Other options include a Jitterbug cell phone, a phone specializing in simplicity and customer service (you get an "Operator"). They have no-contract plans starting as low as $10/month. Avoiding a contract isn't as big a deal as it was as every carrier now offers at least a 2-week 'tryout' period, and in some states it's 30 days. While most contracts are now for 2 years (3-year contracts also exist), you can ask for a 1-year contract, although it may mean your phone purchase will cost more. Some of the large carriers now offer special programs for people who want service without a contract. We think the best is T-Mobile's "Flex-Pay" program which is similar to that offered to post-pay customers.

5) I use a LOT of minutes, who gives you the most for your money? T-Mobile gives the most minutes for the money for lower-priced plans, but if you need a lot more, there are many carriers who now offer Unlimited calling minutes, and we compare them on our Unlimited Plans Comparison Page.

6) I want a plan that shares minutes among family members. Almost all of the larger carriers offer 'shared" or 'family' plans which may include extra time for calls among family members. Some of these plans vary from time to time, such as offering Mobile to Mobile plans instead of unlimited calling. Make sure you do the math...separate plans could be more economical. Most carriers offer large or unlimited Mobile to Mobile minutes, which are great for non-shared plans. T-Mobile and
Alltel offer a "Favorites" plan that allows unlimited calls to certain numbers whether they are on- or off-network.

7) I want the best International roaming capabilities. AT&T phones in general, and AT&T World Phones more specifically, are the best choice for roaming in the largest number of foreign countries. GSM service is almost universally available, and AT&T offers plans that give discounts on foreign roaming. T-mobile phones are also GSM, but overall, T-Mobile international roaming is more expensive, except in their own Deutsche Telekon markets. While CDMA phones like Verizon and Sprint can roam in many countries, it is not as universally available or affordable as AT&T. Each carrier offers International Roaming information and costs on their web sites.

8) I'm annoyed by these phones with super small print on the screen. I sent my sister out to find something she likes and she came home with a Samsung phone. An even better choice is a Jitterbug which has huge numbers on both the keypad and the screen, and is very easy to use.

9) I want to roam across the country with no additional fees. Most of the largest carriers offer some kind of National plan, each with different strong and weak points. Some offer coverage everywhere in the country, others serve only urban areas and along interstates, and some offer all certain areas of the country and only parts of others. Most carriers offer a "National" plan, but no carrier allows roaming on every cell site due to incomparable technologies. Sprint actually has more roaming agreements but they are slightly more limited by a weak signal in rural areas. There are a handful of areas in the country where the only roaming signal available is GSM and if you travel through those areas you would prefer one of AT&T's National plans.

10) I can't control my spouse's or my children's use of their phone. How can I keep their costs under control? There are several possibilities. First, you can try Pre-Paid service, see item 2, above. Second, some carriers like Sprint, offer account spending limits. Third, in some cities, you can try Cricket Wireless, Metro PCS or one of many small carriers. They offer unlimited minutes, but are restricted as to coverage and features. Also, T-Mobile and ClearTalk offer plans with thousands of Peak minutes that would keep you safely within the allotment. Most other carriers offer unlimited Off-Peak, Mobile to Mobile minutes or a "Favorite's" list if you can direct usage to nights and weekends or among friends on the same carrier or a "list". If too much "Texting" is the problem, most carriers have an unlimited Texting option.

11) I live in a rural area and only have two cellular carriers. Visit our Cellular Reviews for your state or check the Dex Directory box, below, for your town and see which carriers serve your area. Then check the plans at their web sites. Most often Verizon will be the market leader among the major carriers in smaller towns, but many small carriers also offer competitive plans. We often recommend a friendly, local carrier over a national carrier .

12) I just want a phone just for emergencies, do I need to sign up with a carrier? Not necessarily. You can call 911 from any wireless phone, activated or not. The exception is an analog-only phone which most likely will not work at all now that most carriers have discontinued analog service. But you can't call 911 to get a tow truck. Sometimes you can call 611 on a deactivated phone and make a call charged to a credit card, but don't count on that to save you in a highway emergency. For true "glove-box" service, you need a plan that does not require a call every certain period. Most prepaid plans require a refill every 90 days. T-Mobile,
AT&T, Tracfone and SpeakOut Wireless (from 7-Eleven stores) offer 1-year prepaid expirations. Look for other options at Cell Guru's Prepaid Comparison page.

13) I want to contact my employees by 2-way radio, but they also need a phone. Nextel is a regular wireless phone that can also talk directly to each unit and not be charged for a phone call. It's 'walkie-talkie' feature works nationally. Verizon, Sprint and AT&T also offer a "Push to Talk" feature, but these features are inferior to Nextel's.

14) Can I replace my home phone with a wireless phone? Yes, but your phone may not always work in your house. During power outages, a wired phone will work, but your wireless phone's cell site may also go out. And if there are too many users on the cell site, you may not have access, right when you have an emergency. Additionally, many services, like credit card signups and pizza shops, require a "home" landline. T-Mobile offers a "HotSpot" service that allows your phone to use your home broadband connection instead of plan minutes, and plan minutes when away from home.

15) Which carrier offers the most plan for the money? Sprint offers customers a very good plan to stay with them after your contract has expired. These "Retention" plans are very generous, but in some cases you must call and tell them you wish to cancel your account. They forward you to their "cancellation" department, which is really a negotiator that offers you a better plan if you stay. They also offer a similar "SERO" plan that you must ask for. With the exception of carriers that offer "unlimited" plans, T-Mobile often offers the largest number of minutes and features for the price.


15) CDMA, GSM, IDEN or TDMA? The technology used by your phone really makes no difference. However, CDMA carriers (Alltel, Sprint, and Verizon) have a slight edge in total coverage over carriers using other technologies. TDMA service has been discontinued across most of the country.



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