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Archive, 2006

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December 29, 2006. Not So Fast on that Analog! We received a few comments about our new stance on analog, and you'd think we were advocating it's demise! Not so. We would like to see analog service continue, at least on the sites it exists now, until something better can replace it!

With the advent of GSM phones with no hope of analog service, the need for analog is not only reduced, it's just not possible. Cingular, and most ex-TDMA carriers, are converting their customers to GSM phones and the "universal language" of analog is slowly becoming extinct. So, for those of us who still have it, with CDMA "tri-mode" and TDMA phones, we still have that advantage. And, as I have been reminded, there are still a few users who only have analog service available. And some fear that the switch to digital may mean degraded, or the complete loss of service.

Recently, ADT, the alarm company, asked the FCC to delay the analog 'sunset ' rule, because they felt the resultant digital service, and they specifically mentioned GSM coverage, was not yet adequate. So, those adamant about their analog service are not alone in their concerns. We agree that turning off analog is not a good idea, yet. However, the selection of a "digital-only" phone by a mostly urban-dwelling population is not the scary idea it once was. The chances of finding yourself on that deserted road with only analog service and only a digital phone are indeed very small.

And then there's the "Alltel effect". They installed GSM service at some their CDMA sites, mostly in the west, helping promote universally available service, if not that universal language of a single common standard, itself. However, Alltel has become the target of 'private equity' investors. God help us if that happens. A bottom-line focused owner of the largest rural American carrier could spell real trouble for users. I will allow that it also could mean new money available for coverage, but I'm not betting on it. More likely, it will mean more profitable services (like Data, Broadcast, Video, etc.) from what sites are already installed.

We still encourage maintaining those analog-only sites, or at least those where users can only realistically use the analog signal, for as long as possible...ideally, for years beyond the FCC sunset. But even OnStar has established a cutoff date of 12/31/2007 for their analog units, with little mention of an upgrade. Yes, as of today, their 'solution' for maintaining your OnStar service with as recent as a 2004 OnStar-equipped vehicle...is to buy a new vehicle! Is General Motors in charge of this? Those commercials for On-Star may no longer feature the voices of people in trouble, but instead letters from relatives of those who thought OnStar would help their loved ones, but couldn't, because they were running analog.

Long live analog! (but don't stop building those new digital sites
)

December 15, 2006. One Last Champion for Analog is About to Fall. Being one who travels through the rural west, I have been an absolute advocate of having analog in my phone, and recommended it for anyone who may be traveling there. In making that recommendation, I used the example of the general area of the Oklahoma Panhandle as being a bulls eye for one of the largest remaining areas of analog-only service. But it's not the case any longer.

Our Thanksgiving road trip was routed through just that area and there was no analog-only service to be found. These analog-only areas have been disappearing one-by-one, but we wouldn't allow ourselves to admit it until we actually experienced it ourselves. CDMA digital has found itself almost universally available, at least across the late-adopting west. Yes, we still find analog, and we hear of analog-only areas, but it's more of a novelty than a problem because it appears and disappears so quickly.

Even that remote campsite we visit each summer that only could access Verizon's analog channels, can now find digital in the right spot. It was spots like that that required me to consider only a tri-mode phone. Now, all-digital seems quite acceptable. The threshold has gone from 99% to 99.9%. Even traveling with digital-only GSM phones has become much more pleasant...it's just no fun poo-pooing the service when you finally get a GSM signal in the middle of nowhere.

The final changes have come from the smallest of carriers, some of which are serving both GSM and CDMA roamers. Even Alltel took their time converting their last few analog-only holdouts. This has actually given us pause to consider whether it's relevant to even turn on the ol' TDMA phone, let along actually use it. However, the last time I did, it only saw analog sites, anyway. Thank goodness they're still there...you know...just in case.


December 8, 2006. Consumer Reports Update. Once again Consumer Reports magazine rates just about as we see 'em. They interviewed up to tens of thousands of cellular users in a handful of markets, and their results agree with what we have been saying, Verizon & T-Mobile are tops. In a few markets those two reverse positions, and in three of their big cities, Alltel shows up at the top of the list.

With such low satisfaction scores, it seems cellular is the service we still love to hate. The bigger surprise to us is how close the top carriers ranked. Cingular is trying to catch up and it seems their customers are noticing.


December 1, 2006. More Coverage Improvements! When we're gone, we're out roaming somewhere. This time our travels centered on Texas. Of course the Verizon phone worked everywhere except behind the Capulin volcano in New Mexico, and that's Alltel's fault. The big surprise was the T-Mobile phone. We use a T-Mobile prepaid phone which, until recently, was heavily challenged in rural areas.

This trip T-Mobile gave Verizon a run for its money. The T-Mobile phone was roaming on the likes of Alltel, Cingular, Cellular One, Commnet and Amerilink (Who? Check our TX Review page). This is prepaid folks, and at a dime a minute! Cingular's prepaid doesn't roam on as many carriers, but has a lot of similar coverage. But Cingular's prepaid is about .25/minute. Cingular's postpaid coverage is about as good as Verizon's, but better in some areas, worse in others. The same can be said for Tracfone.

The loser in this bunch is our 7-Eleven SpeakOut phone. It normally roams off the Cingular network at .39/minute, but in this area of rural northern Texas, it's a door stop. With this trip it becomes clear that roaming agreements have become affordable enough for carriers to include them among their prepaid offerings. For those on-network only services, like Virgin, PagePlus, etc., there are still a lot of holes.

Let me state again, all that T-mobile roaming comes at only .10/minute (with their "Gold Rewards" program), so it's one thing to find lots of coverage out in the sticks, but quite another to find it so cheap. Our main postpaid account is as low as .09/minute, but that's only if I use all of allotted minutes. It averages more like .105/minute. It's one more example of how prepaid is ready for 'prime time', and how T-Mobile has too.


November 11, 2006. Cricket Approaches the Big Time. We generally give good reviews for Cricket service, but we had a few reservations about some of their limitations. This year, they added roaming, mostly on Verizon, snapped up some big chunks of AWS spectrum from the recent auction, and now have added roaming from one Cricket system to another.

Cricket has made a niche for itself with "unlimited" plans in medium and large markets. They have slowly expanded into several markets and are trying to bring their prepaid-like service to others. With roaming available from one Cricket market to another, they have entered a new era much like Sprint PCS in 1997. They served a handful of large markets and kept expanding to the major player they are today.

Sprint had the advantage of owning licenses in every market of the United States, but Cricket has given expansion a good try with winning bids in 99 new AWS markets. In some markets Cricket experienced some shaky starts. Consumers were expecting good coverage, but found it far less than perfect. Over time, some people now appreciate Cricket for what it is, a limited service carrier that can replace a primary or secondary home phone.

Cricket often suffers from constructing their networks a little too frugally, but seem to be improving, and there are quite a few users who are willing to trade expansive coverage for unlimited minutes. Taking these few new steps toward the big leagues have made Cricket an even better choice. But we also hope other carriers feel the slightest pinch of this upstart and find the need to complete...even if it's just a little.

Yep. We're still crawling toward unlimited minutes for everyone, but at Cricket...the future is here!


November 4, 2006. SBC + AT&T + Bellsouth = Less Cingular Coverage? After complaining about the lack of new Cingular sites in the interior west, they announced big numbers of new cell sites in states like Arizona and Colorado. A year later, we were still hunting for these new sites, although a few have been discovered. OK, if the rollout of new sites that we were promised by "the end on 2005", really means, "2006", we'll deal with it. But the news appear more ominous.

If these new sites haven't been built, or at least started, by now, they may be on hold for a looooong time. A recent story at the Wireless Estimator reveals orders from Cingular that cancel new projects and allows only those nearly completed to be continued. This is bad news among those companies who build cell sites, but it also means the Cingular network, which in serious need of upgrading across the west, will no longer be improved.

An additional report from ThinkEquity Partners L.L.C. said that AT&T’s pending acquisition of BellSouth has affected Cingular Wireless’s spending on its network infrastructure, and that some of the carrier’s equipment suppliers are feeling a loss of jobs as a result. Cingular counters that capital spending is higher in 2006 than previous years. But we are constant skeptics. If the people who build cell sites are told to stop, site construction will stop.

Numerous new sites have been spotted in California, but elsewhere, we once again look at Cingular, or more accurately those parts of the AT&T Wireless network now owned by Cingular, as back toward the bottom of the coverage pile. The farther east you live, the less this is a problem. But the view out our back door is of a #4 network that we had high hopes would at least approach the coverage of Verizon, or at least T-Mobile.

Alas, further corporate consolidation may be improving the bottom line, but if it means a halt to coverage improvements...bah, humbug!


October 27, 2006. New Coverage Where We Didn't Expect It! In this case, it was from Verizon Wireless who announced a handful of new sites. These sites just happened to be in Colorado, but they have a unique quality, for the most part, in that they are located in areas that already had good to excellent coverage. Verizon wouldn't give details other than they are improving their coverage within existing areas.

Our guess is that they are actively adding sites to improve coverage of their EV-DO service which is based, for the most part, at 1900 MHz. EV-DO is, or will be, their money maker. So they need to make it available in areas where their 850 MHz service is adequate, but the 1900 MHz is not.

So, my request for better service in the campgrounds in Maroon Bells (one of the most scenic spots in Colorado...you've seen the pictures but may not know it), fell on deaf`ears. But if we get better service there because they installed a site nearby (west Aspen) to improve 1900 MHz coverage for EV-DO customers, we'll take it! I'm not a big data/video/music/etc. user, but it sure is nice to find those who are, helping out the rest of us who aren't.

And Verizon isn't the only one. We have been impressed with T-Mobile in nearby towns, who specifically said they are improving coverage at the 'neighborhood' level. At first I thought they would be encouraging people to replace their landline with a T-Mobile phone. But recently I found something more sinister hiding in those new 50' monopoles. T-Mobile just recently announced they will be providing unlimited phone and data services through wi-fi for a fixed monthly fee in a few markets. Away from home the phone accesses the normal T-Mobile network.

This seems to be the direction of the use of their recently acquired AWS spectrum (1700/2100 MHz), but we read it as expanding their money-maker. But if we've got a now, good old-fashioned voice channel antenna up there, we're just as happy as hogs in slop that their 'money maker' is our new, more reliable 'call maker.' Up until now, I was in the 'who cares' camp about their new services. Now I'm all a-twitter about the sites being built. More coverage is better, and the more unlimited services we get, the better, too.

Care to join us in the slop? Oink!

October 20, 2006. Hey, This My Circle/Favs Thing is Catching on...Sortof. It was just 2 weeks ago, below, we predicted this circle of friends calling would catch on. And this past week, Verizon Wireless jumps on the bandwagon as well. But I need to explain.

Verizon Wireless and Verizon Communications have called their introduction in the next step of unlimited wireless calls as "bundling", not a circle of favs. And it's only available in Verizon landline markets, and it's only available to one line, presumably your own home landline. Qwest and AT&T had been offering this type of "bundling" since the days when they both actually had a wireless network. No matter, we'll take it.

OK, the tally so far is, if you only call that one, or five, or ten 'special' numbers, after 9pm, on weekends, or your family members, 'unlimited' calling has arrived. My work here is done!


October 13, 2006. The eBay Effect. One of the loudest complaints we hear about getting cellular service is the obligation of 1 or 2 year contracts and the inability to use a phone you have already purchased on a different network. eBay to the rescue. We use a collection of various phones to test the networks available in our region, and virtually all of them were purchased on eBay. There is a wide spectrum of quality among eBay phones, but in almost all cases, we have been more than pleased with what we have purchased.

We try to be the champion of the low-cost avenue to cellular phone usage, and eBay gets us there. Most carriers allow a phone to be re-used on their network as long as a few conditions are met. GSM carriers will allow any phone on their network, you just switch the SIM, a small 'chip' that holds the phone registration information. In most cases, the phone must be originally from that network, but some can be 'unlocked' and used on another. Other carriers require the phone to be from their own original inventory.

None of these limitations keep us from using other networks. Non-GSM carriers require you to sign up for their prepaid accounts to avoid a long-term contract, but the SIM is your ticket to using your eBay phone on most GSM networks. The exceptions we found were those prepaid re-sellers who offer a 100% rebate after maintaining service with them for a specified period. For those carriers, the free phone offered is usually quite basic...but that's OK.

We're not necessarily promoting eBay, but we are promoting an alternative to the carriers' heavy-handed contract obligations and regulations. We do need to pay for a $10 or $25 refill for our prepaid phones, but at the end of the year, that may be our total outlay for a 'standby' phone.

In one case, we are happy to keep our T-Mobile phone topped up with more minutes per year because of its great value. And, as a result, we wanted to upgrade that phone to something a little nicer. Yep, hello eBay. A current Nokia phone that sells at the T-mobile store for $250 (with a 1-year contract of course), is available on eBay for much less, and some new in the sealed package. We chose the used route.

With used, the prices are even lower, and quite often these used phones come with all the accessories the previous owner collected over the life of the phone. The real bargain comes when the seller fails to promote all that comes with your purchase. One phone we bid on listed included items as "1 battery." But when the package arrived 3 days later, I found an AC charger, 2 mobile chargers, a handsfree headset (a nice one, not those cheapies), online connection software, and a belt clip! What was not included was the manual, the SIM and the original box...3 things I did not need. But the biggest win here is that I have a really nice phone, not the bare-bones phone usually offered to prepaid users, and the carrier didn't lock me in to a contract.

My eBay downside? One phone advertised as "unlocked", wasn't, but I unlocked it for free (most Nokias are easy to unlock). Another arrived with a non-working charger, which was not guaranteed to work, but I already had that charger, but could have easily bought one at Target for $10.

But what's important is, you still get to "stick it to the man!"


October 6, 2006. My Circle Goes Nationwide. A few months ago we reported on Alltel's "My Circle" plan that allows unlimited calling to 10 numbers, regardless of network. That idea may have reached a "tipping point" as it has been adopted by a "nationwide" network, T-Mobile. Alltel's plan is quite generous and has few strings attached, but starts at $60 a month and they don't offer service in many urban areas.

T-Mobile, on the other hand, offers the plan at a lower price, in all metro areas, but only to 5 chosen numbers, and reportedly only with certain model phones. But the idea is a fine one, much like unlimited nights and weekends. Anything we can get that allows unlimited calls, especially at any hour, is a good thing. But the greater hope is that this may catch on at other carriers, even if they just add one "other" number.

Great ideas come along from time to time that allow a marketing advantage. For AT&T it was "One-Rate", for Sprint PCS it was free long distance calling. And if the other carriers see a competitor bring in lots of new customers with such a great idea, they will be sure to copy it. So, in this case, we hope T-Mobile brings them in by the thousands.

Lots of people have already made their list, whether they're with T-Mobile or not. And some have some clever 'back door' ideas, like a local long distance access number (these plans don't allow "800" numbers), or a re-call function of their work phone, to allow one assigned number to access multiple people. As we have said for years, we are slowly working our way to unlimited minutes for everyone, it's just a matter of time and price. If you only call 5 numbers...you're there!

Now, if I can just figure out which one of my buddies' different phone numbers I could assign to my new "plan". That's a tough one in a time when one 3-person family has 12 phone numbers. Call Forwarding anyone?

Analog Revival? Just a few weeks ago we commented on the continued importance of analog, below. Lo and behold, earlier this week, ADT, the home alarm company, asked the FCC to postpone the analog sunset provision due to the lack of digital equipment to upgrade many of their alarm customers. This is analog equipment at the customer premises, not at the cell sites. ADT's concern is that only GSM equipment is available, and GSM coverage isn't that good and would leave many of their customers with no service.

Of course the GSM carriers think otherwise, but ADT wouldn't be going to the trouble of entering the bureaucratic abyss that is the FCC, unless they thought it really was a problem. They might be smiling among the CDMA carriers, but the glee will be short-lived if they become singled out as having to maintain their old analog networks longer because the GSM carriers haven't expanded theirs enough, yet. We're holding on to our 'tri-mode' phones.

September 29, 2006. The Evolution of Coverage Maps. As we begin our third year in writing this commentary, we re-visit the competition among carriers to present the most helpful coverage maps. T-Mobile led the charge, with Cingular and Sprint recently catching up. Surprisingly, we find Verizon Wireless now bringing up the rear in showing a useful level of detail among the top four national carriers' coverage maps.

The latest class of maps are more like "systems" that can pinpoint service within a block or two. Oddly, Verizon, who claims the most "reliable" network, fails to show off their superiority. While their maps are reasonably accurate, at least for their own network, they don't offer much resolution beyond a region or possibly a large city, certainly not "street level." We have often commended smaller carriers for excellent coverage maps, some with actual cell site locations. Now we get to cast stones in the direction of Verizon, where, "it's the network," but we just can't see it for ourselves. We need to take their word for it.

Ah, but there is one large carrier that comes in far worse than Verizon: Alltel. Their maps are fairly useless, and the view in territories formerly served by Cellular One actually got worse. Just to make sure, I visited their web site earlier today and found that now the only maps available to most of us are their tiny national maps. If you are clever enough to enter a Zip Code in the "View Your Coverage" box next to their Local (Greater Freedom) plans, even if you wanted to get a National plan, AND you didn't have your Pop-Up blocker on, you would get a small, low-resolution map of a couple of states which are far worse than the old Alltel maps still found on our maps page.

So, here we have another carrier that actually does have good coverage, but doesn't show it. Yeah, you know the type. You think that girl's beautiful under that dowdy dress and scraggly hair. So, Miss Alltel doesn't get invited to the ball as often as her showier neighbors. This is one case where it is not better to leave things to the imagination. We need to take their word for it.

We'd like to say these carriers should be doing more for the customer, but we shouldn't need to. This is Marketing 101, guys. Take our word for it.

Update on our Positive Experience with T-Mobile from our September 22, 2006 article, below. I was so pleased with my T-Mobile to Go service, I wanted to add an account for a family member. I called T-Mobile at 611 to, at least, find a store location, and was kept on hold for my entire 26 minute commute. So, no answer, no deal. Marketing 101? Answer the phone.


September 22, 2006. Another Positive Wireless Experience. One of our collection of phones is a T-Mobile to Go phone, and this week was renewal time. To me, the big downside of prepaid is the normal, 90-day (or even shorter) expiration time. Our prepaid phones are secondary and don't get used every day. So one that doesn't expire for one full year is much easier to manage. You achieve the 1-year term by totalling $100 in refills, and this "Gold" status also gains a bonus at each refill, too. Then subsequent refills can be as low as $10 to get another year.

But it isn't just the refill convenience, it's how well I am treated as a customer. Initial signup, years ago, was easy. And they welcome refills in many ways, including the highly discounted cards from www.cheapphonecards.com. Minutes are deducted as you would expect, with no charges for messages left in your voice mail. I think I may have called them a few years ago with a question, but I was left with the feeling that it was a positive experience. The less you need to call a carrier, the better the service must be.

My refill a year ago was the full $100 (what a leap of faith that was), which yielded a rate of .10/minute. But at refill time, if I added a measly $10 or $25, what would happen to the per minute rate? Is this where they getcha? Nope. You buy another, say, 150 minutes, you get your initial, say, 1,000 minutes, plus your new 150 minutes. But since you don't have all of those 1,000 minutes left, the math gets kinda fuzzy.

So, T-Mobile pulls a fast one, in your favor. They round down the per minute rate to some slightly lower number, which usually yields a larger total number of minutes. So, while you're expecting 550 minutes in your account, those sneaky folks slip in 600. What a way to run a business.

Oh yes, what about coverage? T-Mobile is among the best, unless you spend a lot of time in rural areas off the interstates. The only downside we find with T-Mobile is the audio quality of their voice mail system. But, it works, so why mess with it?

So what has this consumer-friendly attitude of theirs got them? Well, since we use the T-Mobile phone more than we thought, we re-upped with a larger $25 refill. Big woop, right? Well, it is a 150% increase from what we intended to spend. And if a few thousand of us decide to do the same, T-Mobile has done a good job.


September 8, 2006. Wireless Survey Reveals What We Already Know. J.D. Power's surveys are pretty broad-based, and, while we would rather hear from a more wireless-focused agency, J.D. Power does interview a large segment of users. Their latest survey on wireless service and phones had some ho-hum news, and some eye-openers. The ho-hum was that Verizon and T-Mobile are still tops in customer satisfaction. They don't tie, instead each one has strengths in different geographic areas.

Among the eye openers was the appearance of Alltel at the top of the chart in some areas. We have always been high on Alltel, especially in the past year after they made big improvements in price, coverage and features. It's nice to see J.D. Power and Associates agree with us.

Another surprise was the majority of wireless phone usage going indoors. At 51%, wireless phone users are beginning to show a real trend in substituting wired phones with wireless. If nothing else, cell phones are already dominant in making long distance calls. That is borne out in homes and businesses in this survey. We also give credit to the carriers for recognizing this. We reviewed a public hearing for new cell sites in an adjacent city and noted that T-mobile was specifically targeting sites for improving service in residential neighborhoods...making reference to people who were indeed wanting, and using, more wireless at home.

It is no eye-opener in J.D. Power's rankings of Cingular as dead last in all geographic regions. They proved in court they have "more bars in more places," but their boast of "fewer dropped calls," is way off-base. We find one reason after another to dislike their service, and the customers interviewed by J.D. Power agree.

The best review of the J.D Power report can be read in this RCR Wireless article. Of course we feel quite smug to find J.D. Power stating exactly what we have been saying here at Mountain Wireless. Dare we toot our own horn?

Two oddities did show in the survey. One was that two Sprint network re-sellers, Qwest Wireless and Virgin Mobile prepaid, rated much better than Sprint itself, while using the same network. There must be great value, at least in the perception, of better customer service and pricing. We discovered this just recently about Sprint, and reviewed that just last week, below. Oh, and it was just two weeks ago we honored Alltel!

Toot-Toot!


September 1, 2006. Are Things That Bad at Sprint Nextel? It took me by surprise when the top man from Sprint resigned and Merryl Lynch downgraded their stock. Sprint has been improving their coverage, and seemed to be doing well, being able to sell Nextel phones at the same stores. But the numbers haven't been growing like investors want. We don't watch numbers, we watch coverage, technology, and customers' experiences, and the news has been pretty good.

Coverage in our areas of travel have been good and getting better, although we have been the beneficiary of dozens of new sites converted from the Qwest Wireless network. A few areas seem to be lacking, but we'll forgive Sprint there because most of those areas were controlled by Sprint affiliates who were not improving service. Nextel had been getting better as well, offering more consumer-friendly plans. So what's not to love?

It seems that while Sprint customers aren't an unhappy lot, other carriers were slowly draining away some of their best customers, most notably Verizon, and to a lesser extent, Cingular. Investors were seeing fewer new customers and a higher level of customer turnover. Sprint once had all the latest and greatest phones, and wowed the wireless world with their Visions network. But users are saying, 'what have you done for us lately?'

The other carriers are improving coverage must faster, or at least users think they are, and Sprint isn't turning out new features at the same pace as the others. Investors are also concerned that there are big problems in the 'integration' of the 2 networks. I hadn't thought they needed to be integrated, but it wouldn't be a bad idea. Verizon and Cingular also had to overcome different systems and technologies, so it seemed that Sprint Nextel would eventually, too.

But they haven't. Or more importantly, in the minds of the investing public they haven't. But they will. Combination CDMA/iDEN phones are coming this year, and Nextel has that exclusive national 1900 MHz assignment that is a big step ahead of the other carriers. But they need to act fast. Their network won't get worse, but it won't be as good as the others, which are improving.


August 25, 2006. Alltel Sprints Over the Top. Over the past year, Alltel has become one of our favorite carriers based on price and slightly better customer service. In the past few months they have impressed us even more with some substantial improvements in coverage as well. Last spring, Alltel signed an agreement with Sprint for reciprocal roaming. At the time it seemed like a renewal of 'more of the same'. Alltel customers would be able to roam in certain areas of the country where Sprint was the only CDMA roaming carrier available.

But with the introduction of the latest Alltel Preferred Roaming List (PRL), number 606 (and its all-digital varieties), Alltel has made a substantial change in its roaming relationships. Until now, Alltel maintained coverage superiority with its close relationship with Verizon Wireless. If you were roaming away from Alltel, you would have Verizon as your primary roaming partner, which was excellent. Today, your Alltel phone will first search for a Sprint roaming signal before looking for anything from Verizon.

Why is this significant? As Verizon discovered back in 2002 with the introduction of their America's Choice plans, having Sprint available as a high priority roaming partner not only added CDMA coverage where there was none included before, it also provided a 'backup' within Verizon's own markets. If you had a Verizon phone in, say, Cleveland, and you lost signal in the office elevator, you were out of luck. With Sprint available, your phone could potentially find a Sprint signal and provide service until you left the elevator, and regained Verizon.

The problem, Verizon discovered, was too many of their phones were roaming away from their own network, and racking up roaming charges to the company in places where it was unexpected. So, Verizon has made periodic updates to their PRL, often removing a Sprint SID from the database, much to the chagrin of users who were counting on this Sprint "backup". Verizon had to add disclaimer language to their plans that a PRL update "could reduce coverage."

But with the latest agreement between Alltel and Sprint, the latest Alltel PRL includes most of the Sprint network as a preferred roaming partner, above Verizon. We're assuming Alltel knows full well that there is potential of their customers ending up roaming on Sprint, even in a city with excellent Alltel coverage. But Alltel users should now realize this also means if they sit in an Alltel market and lose signal, they stand a good chance of roaming on Sprint, for free, giving them excellent local coverage. And, in some markets, they also have Verizon available as a third roaming partner.

This is not to imply that Alltel's coverage is that much superior. They also forbid roaming on some other carriers, including parts of their own analog network, that result in a few "holes" in their otherwise excellent coverage. And there are some mysterious exclusions of both Sprint and Verizon roaming in some areas, most notably in the Southeast. Alltel's original 10-year roaming agreement with Verizon was one of the assets that helped Alltel build a great national network. This new 10-year Sprint agreement has also added a great deal of strength to Alltel's offerings.

This also means there may be some interesting changes for Sprint customers as well. However, Sprint has had one of the best roaming arrangements among all carriers, and while there could be some changes in which carrier a Sprint phone may see first, there should always be the same number of roaming choices across the country.

Not only does the agreement put new Sprint sites within the grasp of Alltel users, it also provides a great amount of new (1x and EV-DO) data coverage to users of both networks. But we certainly hope Alltel doesn't find their "in-market" roaming causes enough of a problem they start removing Sprint coverage, resulting in the same backlash that Verizon withstood a few years back. And worse, caused the lawyers to get involved.


August 18, 2006. The Latest FCC Auction. If you're into all things Cellular, the current FCC Spectrum Auction number 66 (the "AWS" spectrum) is a real barnburner. Speculation has been running rampant. The satellite TV players came to the dance with pockets full of money, and gave up and left right in the middle. T-Mobile has been serious from the get-go and is holding on to a good collection of markets and even some substantial regions. And what are the cable companies up to?

Verizon Wireless, after waiting out the first few dance numbers, jumped in with coast to coast bids and they now sit on top of the largest total cash bids, but for only four licenses...although they are for over half the country. Talk about strategy! And hey, there are still a few hundred licenses with no bids! Why didn't we sign up? For the cost of a decent used car, we could be the leading bidder for spectrum in several places in the U.S., or even exotic locations like Puerto Rico or American Samoa.

This could end at any moment, and if you want to follow it, the FCC updates the action every few hours at their Auction 66 web site. But what does it mean to you if you're not into the process? The idea is to provide more wireless services to more people. Does it mean lower prices? Probably not. More coverage? Maybe, but maybe not. Let's just say the public's airwaves are being parceled out, with money coming in to the U.S. Treasury, and somebody's gonna make a profit. Cellular equipment providers? Phone manufacturers? The carriers? We won't know until the fat lady sings. But count on getting another new phone someday.

Oh, and when the auction is over, the real fun begins. That's when the back-office talks start. This is not unlike the NFL draft and the eventual trading of free agents.

We have also been fielding questions about the smallest bidder in the auction, WUE Inc. WUE owns some Cellular spectrum in rural Nevada and shares it with Verizon Wireless. So far they have the leading bid ($8,000) in the Nevada RSA 6, White Pine Cellular Market Area. I hope we didn't blow it for them by tipping off the others about a great deal.


August 11, 2006. The Case for Analog. By now you know if we miss a week, we're roaming somewhere. This time it was in the Pacific Northwest. The trip was entirely on Interstate highways, except in the Puget Sound (Seattle) area. What is noteworthy is how many areas there are without cellular service, and how many that are strictly analog. Locals in Wyoming and Oregon are sitting there saying, "we told you so!"

Some of these areas make sense. The gap in coverage along I-80 in Wyoming is along a stretch that appears to have no electric service. What other reason can there be? The irony is that right in the middle of this no-coverage zone is the Wyoming electric wind farm. With huge blades turning in the breeze, it looks like a technological haven...but no cell service. To add insult to injury, some tower company has installed 2 towers along the road, but there's nothing on them...except a flashing strobe. Well, there goes the lack of power excuse.

Verizon has lost use of their B channel there to Commnet, but of course they can add a couple of PCS sites...they acquired the spectrum from Qwest. Not enough traffic there? Have you counted how many trucks go by that area every minute? Then there's Union Wireless. Hello? You have the A channel license on one side, and the PCS channel on the other. Is there some company policy against a little overlap?

Then there's the 'holes' in eastern Oregon. This is US Cellular territory and not only are their towers way too far apart for those of us with hand-held size phones, some of them aren't digital. And I won't even mention the total lack of GSM service. That brings me to the appreciation for analog. Some of the stretches of analog are just the outlying edges beyond digital service where analog just goes a bit farther. But, yes, there are still sites with analog only.

If you're going to have a breakdown, of course it's going to be along that stretch with NO service. And if you have that fancy digital-only CDMA phone, that stretch is a bit longer. And God help you if it's a GSM phone. Fortunately, I-84 is a fairly busy road, so there's bound the be a helpful trucker who can give you a lift to the next town, or at least to usable coverage.

So, with the approaching end of mandatory support of analog in February of 2008, what will happen to the only coverage on these roads? Probably nothing. It's too far away for someone to go out and turn it off. Especially the US Cellular areas. I'm afraid their CDMA broke and nobody noticed.

Add these areas of I-80 and I-84, to I-70 in central Utah and a handful of others, where there is still no cellular coverage...for miles. This is a little unsettling for some of us who have become spoiled with universal cellular service. For the rest of us, welcome to the Wild West, where CB is still king!


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