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North and South Dakota Cellular Network Report
Mountain Wireless presents an opinionated review of wireless
and cellular phone services in North and
South Dakota. This is information gained
from personal experience, user interviews,
press releases, advertising material, newsgroups
and the carriers' own web sites.For Ratings of these carriers, Click Here.
ALLTEL
Virtually all of the remaining Alltel network
in the state has been acquired by AT&T. Other parts of the Alltel network have
been sold to ATN which will continue to use the Alltel name,
and Verizon Wireless. AT&T's prepaid GoPhone is now available in the area.
Get Online Deals on AT&T Phones
AT&T Review
AT&T
AT&T has a large GSM network, but in
the west, have a lot less developed spectrum
than in the rest of the country. That has
improved with AT&T's acquisition of Alltel
Wireless in 76 markets in the western US.
They converted most former Alltel sites to
3G GSM. Some ex-Alltel customers noticed
significant changes in coverage with the
loss of CDMA roaming partners. With GSM technology,
AT&T roams more readily internationally,
but there are areas in the US with no GSM
coverage. AT&T's takeover of other cellular
networks has improved their service in some
areas already, including Alaska. AT&T
offers a large selection of GSM phones including
the Apple iPhone. Parts of what was the old
AT&T Wireless network in the interior
west is still not among the best. They still
suffer from some coverage 'holes', but they
are updating some of these areas. Most improvements
will be made in the new markets and are increasing
data capacity instead of adding cell sites
in older areas. They have added "4G"
coverage in a handful of markets and will
upgrade most of the network in the near future.
In several markets where AT&T operates
at 1900 MHz only, we have been disappointed, but not all
AT&T 1900 MHz-only markets are equal.
AT&T offers a variety of plans including
Unlimited minutes and services, and 'calling
circle' plans. They have extensive data coverage.
One of their greatest assets is also their
worst problem: the overwhelming success of
the Apple iPhone on the AT&T network.
It has overloaded their system resulting
in dropped calls, interrupted data and slower
service. This situation is improving with
the defection of some iPhone users.
Pros: AT&T has a large network and covers
much of the nation, usage is transparent
whether on- or off-network, good digital
and data services, good national plans, "Rollover"
for those who can use it, "Unlimited"
calling plans available, a very good selection
of phones. Improvements in coverage have
been substantial in some areas, lacking in
others. Excellent international roaming capabilities,
and AT&T will now supply the unlock code
for all phones, except the iPhone, after
3 to 10 months. Additions of Alltel, Unicel
and Centennial network purchases give AT&T
substantial rural coverage improvements.
Cons: AT&T plans aren't as generous as
some, customers can only access GSM networks
which are not as universally available in
the US as CDMA, customer service varies from
above to below average, some markets have
a large number of dropped calls caused by
large data users. Some customers who have
been transferred from other networks have
noticed substantial changes in coverage,
mostly while roaming.
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Get Discount AT&T GoPhone Refills
FLOW MOBILE
Flow offers wireless broadband service in
Dickinson, ND. They also offer VoIP telephone
service apparently through their wireless
network.
LONG LINES WIRELESS
A small GSM carrier in northwestern Iowa
with Local service extending across the border
into Nebraska, Minnesota and South Dakota.
Plans are reasonable including Nationwide
and Unlimited plans. They have a good selection
of phones and are a great local company.
Coverage is good along most highways and
in towns, with some holes in between.
NEMONT WIRELESS
The Nemont Telephone Cooperative provides
CDMA wireless service in northeast Montana
and northwest North Dakota surrounding Minot.
They have good coverage across their area.
They offer reasonably-priced National plans
although off-peak and Mobile to Mobile features
do not apply off their network. They have
very inexpensive Local and Unlimited plans
limited to their own coverage area. They
may still have some analog sites. As part
of the local telephone cooperative you can
expect better than average customer service.
They have a small selection of phones and
do not support Smart phones. They only have
1 retail outlet in North Dakota located in
Williston.
NEXTEL
Nextel is a of part Sprint and in some offers,
Sprint hides Nextel's features. The combo
has allowed the two networks to start sharing
cell sites to improve coverage. Nextel's
spectrum is made up from a bunch of 2-way
radio channels, and they suffer from marginal
audio in some markets. Their coverage and
quality varies by market. They cover urban
areas and some interstates, but there is
little roaming elsewhere in the state. They
have an efficient 'walkie-talkie' feature
which is handy for businesses and families who want to contact
each other as quickly as possible. Some of their plans aren't very competitive,
but they do offer free incoming calls. They
use 850 MHz so they have a strong signal
in most areas. Sprint has announced they
are not improving or expanding the Nextel
network. and will turn off the current iDEN
service in 2013 and use the 800 MHz channels
for Sprint CDMA service. Some Boost Mobile
handsets use the Nextel network and is a
good option for Unlimited Voice and Text.
For as long as it lasts, Nextel offers international
roaming in a handful of other countries in
North and South America, including Mexico,
some with Free Internet access.
Pros: The Direct Connect is a handy 'walkie-talkie'
service, they have robust coverage within
their service area.
Cons: Some markets have poor audio, they
also have coverage limits and very limited
roaming, most of their phones are big and
lack variety. Nextel does not have fast broadband
features, neither the network nor the coverage
are being upgraded. Sprint has not treated
Nextel customers as well as those using the
Sprint network. Many new Nextel customers
are being giving Sprint-branded phones, so
you may not be using the network you think
you are. The Nextel network will be converted
to CDMA by 2013.
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NVC
NVC offers various communications products
as part of the The James Valley Telecommunications
and Northern Valley Communications companies,
centered on the town of Aberdeen, South Dakota.
They took it upon themselves to improve cellular
service in their area by building their own
CDMA network. They offer wireless plans with
unlimited calls in their local area and a
certain number of roaming minutes for a reasonable
price. They offer a surprisingly broad selection
of phones, operate a fairly sophisticated
cellular network, and offer bundle discounts
with their other telecommunications products.
They support LifeLine plans. Local folks
usually mean better than average customer
service.
SPRINT
Sprint has a national, feature-rich digital
network. Their coverage is a little "fragile",
but where it's good, it's very good. Sprint
has a good selection of phones. Their plans
include the ability to roam on other systems.
They offer an inexpensive "basic"
plan for only $30 per month. They also offer
a few Unlimited plans with lots of features
included. Sprint has added service by taking
over parts of some carriers' networks, and
"sharing" spectrum with others.
Sprint merged with Nextel which has created some beneficial network
configurations, including sharing of cell
sites. Sprint phones normally prefer the
network which, where available, gives Sprint
customers the best data throughput. Some
Sprint phones have the ability to force the
phone to "Roam Only", helping you
use the strongest network, however there
is a limit to how much roaming you can do,
generally 50%. Also, newer phones lack that
feature. Sprint does not offer their own
branded prepaid service but owns Boost Mobile
and Virgin Mobile prepaid and others. If you are considering Sprint 4G service,
keep in mind they use a completely separate
network for 4G coverage supplied in partnership
with Clear Wireless. Therefore, having good local Sprint Voice/Text
or 3G data coverage is no guarantee of adequate
4G coverage.
Pros: Sprint gives you good value for your
money, but is not necessarily the cheapest.
Sprint covers every urban area in the US,
maintains local stores, good roaming capabilities,
their digital and data features work very
well, they have a good selection of phones.
Sprint has good roaming agreements in most
areas of the country.
Cons: You might find a weak area right where
you want coverage, some of their plans are
not very competitive, customer service is a notch below average,
4G coverage uses a different frequency band
and network than other Sprint coverage, Unlimited
plans do not include unlimited usage while
roaming, except for "Simply Everything"
plans. Get Online Discounts on Sprint Phones
More Sprint Pros & Cons
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STANDING ROCK TELECOM
Standing Rock provides CDMA cellular and
fixed wireless voice, fax, data transmission
and high-speed Internet services throughout
the Standing Rock Sioux Reservation on the
border of North and South Dakota. Standing
Rock is Tribally-owned and offers the best,
and often only, cellular service in the area.
They have competitively-prices plans that
including US roaming and Unlimited minutes.
They offer discount bundles with their other
telecommunications services.
TracFone Pros & Cons
TRACFONE
Tracfone isn't an actual cellular carrier
but is a major supplier of wireless phones
and offers service in most areas of the state.
They are the largest prepaid cellular company
and arrange for their phones to use whichever
wireless carrier is available in a given
geographic area. As a result, Tracfone actually
has more included roaming coverage available
than perhaps any other single company. Their
price points start below $9 a month and offer
all the advantages of prepaid services. They
also feature monthly plans and offer promotions
with bonus minutes, and plans with 365-day
expiration. Their service is mostly limited
to Voice and Text but does support data use
of some of their phones. They offer the option
of having the charges deducted from your
credit card or checking account automatically,
eliminating the need to renew on an exact
expiration date. TracFone offers Free international
calls to about 60 countries by calling a
special access number, and with their International
Neighbors features, they provide a local
number in Mexico or Canada for incoming calls
from those countries at local rates for both
callers. Tracfone offers additional plan
options, including Unlimited plans, through
NET10.
Pros: Coverage and Local service is available
virtually everywhere in the US, good price
plans with no roaming or long distance charges,
Local numbers in all markets, included Long
Distance calling to 60 countries.
Cons: They have a small selection of phones,
coverage is determined by the phone model
(CDMA or GSM) which may limit your roaming coverage or
phone selection, you can only use one of
their phones, no roaming outside the US.
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VERIZON WIRELESS
Verizon has the largest network, geographically,
in the US. They have taken over a large portion
of the old Alltel network and are now dominant in rural America.
Their claim to fame is superior coverage
on their CDMA network, especially in the
west. They use PCS frequencies in a few areas,
but they have constructed those networks
well. In the few places where they don't have their
own coverage, they have roaming agreements
with other carriers, normally ones with superior
coverage. Therefore, their "National"
plans, which include almost all of the country,
are about as close to "wall-to-wall"
as you can get. Their reasonably-priced plans
have no roaming or long distance charges,
and they also throw in Unlimited Night and
Weekend minutes as well as Unlimited calls
among Verizon Wireless users both on and
off their own network (there are a few exceptions).
They offer fairly competitive prices, and
often have promotions. They also offer plans
that include Unlimited Voice and other features
at various fixed price levels. Data service
is excellent with various price plans. Verizon
forces their phone manufacturers to offer
a "standardized" user interface,
limiting menu and font variations. This could
mean the screen appearance may not be to
your liking or the fonts may be too small.
Smart and data-type phones require a per-Mb
plan. They have the largest area of 3G coverage in the US and now offer faster 4G service in many major cities and major airports
in additional markets.
Pros: Verizon has reasonably-priced plans,
"Unlimited" calling plans available,
extensive coverage, wide-ranging National
plans, excellent customer service and some
'customer-friendly' policies. With such a
large coverage area of their own, little
roaming is necessary, and their roaming partners
normally have superior coverage. They offer a large variety of phones including
the Apple iPhone
Cons: Some Verizon plans are a little more
expensive, Customer Service closes at 11pm,
but technical assistance is available 24/7.
They 'cripple' some User Interface functions
like larger fonts: make sure you can read
their submenus before buying. They require
more expensive Data plans for any data-capable
phone. Some of their data services are not
available while roaming. CDMA phones roam
in a limited number of foreign countries
but Verizon can provide a hybrid loaner phone
that will work both in the US and most foreign
countries.
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