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Montana Cellular Reviews
General Montana Observations: Verizon Wireless dominates the entire state with very good coverage and plans. Alltel has great coverage across the state but will be taken over by AT&T. They are a good choice at least for the short term. Cellular One provides good service in parts of the state and some cool GSM phones currently unavailable elsewhere, but they have a number of coverage limitations. There are places in the state that are served by just one of these 3 carriers, so check for local coverage in smaller towns.


ALLTEL
Virtually all of the remaining Alltel network in the state is to be purchased by AT&T. Parts of the Alltel network in other areas have been sold to Verizon Wireless, AT&T and ATN, the parent company of Commnet Wireless. There will be a transition period into 2011 during which Alltel customers will be notified of the changes to their account and service. Current plans will be maintained, you can continue to use your Alltel phone as usual, and the changeover will be relatively painless. Eventually, you will be offered a new AT&T phone and, most likely, be assigned a new AT&T plan.
With a new phone you will be using the AT&T GSM network, some of which will be using different cell sites, which may affect coverage. While there is some uncertainty in a transition like this, previous changes to AT&T have gone smoothly. There is no harm in signing up as a new Alltel customer today, the changeover process will continue to at least the end of 2010 and your service may not change until 2011. Most of your coverage will be similar to what Alltel is today, and you will eventually be able to use AT&T's entire network and features, including the iPhone. Just don't fall in love with a new Alltel CDMA phone...AT&T will need to eventually replace it. They may not have an exact GSM replacement, but they do have a large number of choices. Until then, you can use your Alltel phone across most of the country and get excellent coverage and reliable data service. Alltel phones currently prefer the Verizon network when roaming. After the transition, your roaming coverage may change noticeably. Alltel still offers some attractive plans that will be available at least through the transition. Expect some of this to change under AT&T. Currently, new Alltel customers are required to only sign a 1-year contract. Alltel currently supports low-cost "Lifeline" plans.

Pros: Good coverage, very good prices, a variety of plans, good customer service, good broadband services including while roaming.
Cons: The uncertainty of the transition to AT&T is a little unsettling and it involves eventually switching to a new GSM phone. Coverage may change and you may be required to change plans. Overall, service will improve for most customers, but can worsen for some.
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CELLULAR ONE (MTPCS)
This Cellular One thinks they are the only Cellular One in the US, so we need to add their corporate moniker, "MTPCS", formerly Chinook Wireless. In Montana and Wyoming they have good coverage and they are adding new cell sites, bringing new GSM service to several areas that include parts of Wyoming. In Texas and Oklahoma, they have acquired existing cellular networks spun off by other companies. There is no relationship between Cellular One/MTPCS and any of the old Cellular One networks. In Montana and Wyoming you are dealing with local people. They offer all the digital goodies and have a reasonable selection of phones. In TX and OK they are in transition and you are better to deal with the their local stores. The have many choices of plans and some of them are quite reasonable, and they support Lifeline plans. They use GSM technology which offers phones that, in some markets, are not available elsewhere. Pros: Local folks in Montana and Wyoming, they offer a variety of competitively-priced plans including various options of National plans and Local and National Unlimited plans with a 'balance' of roaming and local minutes, a 'rollover'-type option, good customer service local stores. Cons: Their MT/WY coverage is weak away from main roads and outside of populated areas, in Texas and Oklahoma, their service is 'in transition' and coverage and service issues are confusing.
Cellular One/MTPCS Local Coverage Maps

MID RIVERS CELLULAR
Mid Rivers covers the east central part of Montana. They only offer a few phones, most of which are pricey, but do include some smart phones. They are part of a local telephone co-op, so they are pretty friendly and easy to deal with, and they offer bundle discounts for various services including wireless, landline, internet and cable TV. Their calling plans are a little overpriced, but they offer some roaming minutes, presumably National. They offer Lifeline plans. There are extra charges for each different feature like Caller ID, Voice Mail, and Long Distance.

NEMONT CELLULAR
The Nemont Telephone Cooperative has absorbed and renamed Sagebrush Cellular in the northeast Montana area. They have good coverage across their area, and have National, Local and Unlimited plans. Most plans are reasonably priced. They have added new CDMA digital sites, and may still have some analog sites. As part of the local telephone cooperative you should expect better than average customer service. They don't have a large selection of phones.

SAGEBRUSH CELLULAR
Sagebrush has been absorbed into the Nemont Telephone Cooperative.

TRACFONE
Tracfone isn't an actual cellular carrier but is a major supplier of cellular phones and service. They are the largest prepaid wireless company and arrange for their phones to use whichever wireless carrier is available in a given geographic area. As a result, Tracfone actually has more included roaming coverage available than perhaps any other single company. They offer price points that start as low as $8.33 a month and offer all the advantages of prepaid services. They offer several promotions with bonus minutes, and offer plans with 365-day expiration. Their service is mostly limited to Voice and Text but does support data use of their web-capable phones. While their plans are Prepaid, they offer the option of having the fees deducted from your account automatically, eliminating the need to renew on an exact expiration date. TracFone offers Free international calls to 60 countries by calling a special number, and with their International Neighbors features, can provide a local number in Mexico or Canada for incoming calls from those countries at Local rates for both callers. Tracfone offers additional plan options through NET10, and Unlimited plans with STRAIGHT TALK. Pros: Coverage and Local service, available virtually everywhere in the US, good price plans, no roaming or long distance charges, Local numbers in all markets, included Long Distance calling to 60 countries. Cons: You must use their own branded phones, no smart phones, coverage is determined by the phone model (CDMA or GSM) which may limit your roaming coverage.
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VERIZON WIRELESS
Verizon is the largest cellular carrier in the US. They have taken over a large portion of the Alltel network and are now dominant in rural America. Cellular service in a few of Alltel's local markets are being sold to other companies, but no Verizon coverage will be lost. Their claim to fame is superior coverage, especially in the west. They use PCS frequencies only in a few areas, but they have constructed those networks well. In the few places where they don't have their own coverage, they have roaming agreements with other carriers, normally ones with superior coverage. Therefore, their "National" plans, which include almost all of the country, are about as close to "wall-to-wall" as you can get. Their reasonably-priced plans have no roaming or long distance charges, and they also throw in Unlimited Night and Weekend minutes as well as Unlimited calls among Verizon Wireless users both on and off their own network (there are a few exceptions). They offer fairly competitive prices, and often have promotions. They also offer plans that include Unlimited Voice and other features at various fixed price levels. Data service is excellent with various price plans. Verizon forces their phone manufacturers to offer a "standardized" user interface, limiting menu and font variations. This could mean the screen appearance may not be to your liking or the fonts may be too small. Smart and data-type phones require a per-Mb plan. They have the largest area of 3G coverage in the US.

Pros: Verizon has reasonably-priced plans, "Unlimited" calling plans available, extensive coverage, wide-ranging National plans, excellent customer service and 'customer-friendly' policies. With such a large coverage area of their own little roaming is necessary, but their roaming partners normally have superior coverage. Cons: Some Verizon plans are a little more expensive, Customer Service closes at 11pm, but technical assistance is available 24/7, there are some billing transition concerns as they take over other carriers, they don't offer as many "cute" phones, they 'cripple' some User Interface functions like larger fonts: make sure you can read their submenus before buying. Some of their data services are not available while roaming.

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