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California Cellular Reviews
General California Observations: This is too large and varied a state to
declare a top cellular carrier but there
are some indicators of what to expect. Several
years ago, the best network in southern California
and the Bay area belonged to PacTel which eventually became Cingular. That network was sold to T-Mobile and Cingular moved all operations over to the old AT&T Wireless network. This gave T-Mobile one of the best networks in the state serving
the heavily-populated areas. Verizon has maintained good coverage that rises
above the others when travelling outside
of these areas. Sprint invested heavily to become the leader in
coastal California and comes close to that
goal. The new AT&T got started later in the game, but has been
aggressive in adding coverage and features.
Metro PCS has done surprisingly well for a newcomer,
but has a long way to go to catch up outside
of the Los Angeles core. You can just price-shop
in urban areas of California as long as you
get a usable signal when you get home.
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AIRPEAK
This is a small carrier in the extreme southeastern
corner of California and southwest corner
of Arizona and also serves parts around Mexicali
in Mexico. They primarily function as a 2-way
radio service that's also combined with cellular,
similar to Nextel. Airpeak survives by super-serving
their business clients, so you need to talk
to one of the representatives and 'negotiate'
a plan. At last report plans were pricey
for such limited coverage, and roaming was
very limited.
ALLTEL
Virtually all of the remaining Alltel network
in the state has been purchased by AT&T. Other parts of the Alltel network have
been sold to ATN which will continue to use the Alltel name,
and Verizon Wireless. The transition to AT&T will occur through
Summer, 2011 as it launches service on a
market-by-market basis. For now, there will
be no changes to customers' phone numbers,
rate plans, network coverage, customer service
contacts or bill payments. AT&T reports
that during the network integration, customers
will be able to get GSM devices comparable
to their existing device at no additional
cost. Customers will be notified of any changes
to their account and service. Eventually,
you will be assigned a new AT&T plan and offered a new AT&T GSM phone which will be use the AT&T GSM network, some
of which will be using different cell sites, which may affect coverage,especially while
roaming. While there is some uncertainty in a transition
like this, previous changes to AT&T have
gone smoothly. Your local coverage should not change, and
you will eventually be able to use AT&T's
entire network and features, including the
iPhone. The Alltel network had excellent
coverage and reliable data service and under
AT&T we expect that to improve. Follow the changes on the Mountain Wireless News Blog.
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AT&T Review
AT&T
AT&T is what was once Cingular, which
was part of SBC, which took over AT&T
Wireless and took AT&T's name. They have
a large GSM network, but in the west, have
a lot less developed spectrum than in the
rest of the country. That is changing with
AT&T's acquisition of Alltel Wireless
in 76 markets in the western US. They claim
that their Alltel purchases will all be converted
to 3G GSM by July, 2011. Parts of the Alltel
network already provide GSM coverage. Other
areas will be converted on a market-by-market
basis. With GSM technology, AT&T will
roam more readily internationally, but there
are areas in the US with no GSM coverage.
AT&T's takeover of several cellular networks
has improved their service in some areas
already, including Alaska. AT&T offers
a good selection of GSM phones including
the Apple iPhone. Parts of what was the old
AT&T Wireless network in the interior
west is still not among the best. They still
suffer from some coverage 'holes', but they
are updating some of these areas. Most improvements
will be made in the "new" markets
and increasing data capacity instead of adding
cell sites in older areas. In several markets
where AT&T operates at 1900 MHz only, we have been disappointed, but not all
AT&T 1900 MHz-only markets are equal.
AT&T offers a variety of plans including
Unlimited minutes and services, and 'calling
circle' plans. They have extensive data coverage.
One of their greatest assets is also their
worst problem: the overwhelming success of
the Apple iPhone that mostly uses the AT&T
network. It has overloaded their system resulting
in dropped calls, interrupted data and slower
service.
AT&T Review
Pros: AT&T has a large network and covers
much of the nation, usage is transparent
whether on- or off-network, good digital
and data services, good national plans, "Rollover"
for those who can use it, "Unlimited"
calling plans available, a good selection
of phones. Improvements in coverage have
been substantial in some areas, lacking in
others. Excellent international roaming capabilities,
and AT&T will now supply the unlock code
for all phones, except the iPhone, after
3 to 10 months. Additions of Alltel, Unicel
and Centennial network purchases give AT&T
substantial rural coverage improvements.
Cons: AT&T plans aren't as generous as
some, customers can only access GSM networks
which are not as universally available in
the US as CDMA, customer service varies from
above to below average, some markets have
a large number of dropped calls caused by
large data users.
Get Web-Only Discounts on Wireless from AT&T.
CC COMMUNICATIONS
CC serves western Nevada with additional
coverage into border areas of California
and Oregon. They have good coverage with
plans that cover most of Nevada without roaming
charges. They offer Unlimited Nevada Local
plans that include a few US roaming minutes.
Their National plans are expensive and they
offer an Unlimited National plan. The CC Communications wireless network is
owned by Commnet Wireless, however sales and support are still provided
by CC Communications. You still deal with
local people and you can still "bundle"
your cellular service with CC's other extensive
communications services. Commnet is making improvements to the CC
network. Pros: Good coverage, reasonable Unlimited
plans, Unlimited National plans are available.
Cons: Expensive National plans, $4.95 fee
for voice mail and to change plans or features,
no Off-Peak or Mobile to Mobile features.
CC Communications Coverage and Cell Site
Map
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CELLULAR ONE-SAN LUIS OBISPO
A very good carrier with good coverage. Good
customer service because you are dealing
with a local company. They offer a Local
Unlimited Minute plan for $40. They also
offer plans that start as low as $20 a month.
At these price levels, their service is very
competitive. However, to compare apples to
apples, they do not have a 450 minute plan
like the National carriers, so if you need
more than 300 minutes you'll need to subscribe
to Cellular One's more expensive 600-minute
plan. They don't offer very many phones.
Prices for Family plans make a little more
sense.
CLEAR WIRELESS
Clear, also known as Clearwire, is primarily
a Wireless Internet Service Provider using
"WiMAX" technology in the 2.5 GHz band. Clear provides
a faster broadband service than those provided
by cellular carriers. Clear calls its service
"4G", but their actual speeds vary
considerably based on the newness of their
network and the development of the technology.
Clear's service is also being offered by
other communications companies like Comcast,
Time-Warner, Google, Sprint and others, often
under their own brand name. Clear is available
in limited areas and you can use it for your
mobile data needs as long as you are within
their coverage, and that may also include
your home data usage. There is no service
available away from your home area, unlike
broadband provided by cellular carriers who
can offer service over much of the country.
They don't currently support typical cellular
data devices, instead, they provide home
modems, Voice over IP, USB modems for mobile
devices, or a WiMAX-ready laptop. Clear can
offer a competitive price to most cellular
services, including a "$50 For Life"
promotion, which can mean long-term savings
if you can accept their limitations. For
now, Clear has aggressive expansion plans.
CLEARTALK
Cleartalk serves small communities in several
states. If you live there, you'll be doing
business with locals. They offer some of
the features of an all-digital system, but
no data. They have Unlimited plans starting
around $30 with add-ons like Calling features
and Long Distance available. Some customers
have roaming service available on Sprint,
but most plans are for regional service only.
No National plans. Their phone selection
is rather small and dated.
COX WIRELESS
This is the new wireless service being offered by Cox Communications. They
are testing their service and are scheduled
to make service available to the public in
Hampton Roads, VA, Omaha, NE and Orange County,
CA, soon. They claim they are going to offer
wireless with fewer 'penalties' than the
other carriers, and will "bundle"
their cellular service with other Cox Communications
products. Following the Cox Wireless link gets you to their sales pitch, a free
movie offer, and links to share with them
what you want in a wireless service. Telling
them what you want may or may not affect
how they operate their new service, but it
will affect how it is marketed. They will be using completely new wireless
spectrum which will limit the types of phones
available. They are using CDMA technology
to take advantage of increased roaming potential.
Cricket Wireless Pros & Cons
CRICKET
Cricket offers Unlimited wireless usage for one price, but coverage
may be a little spotty. For the price, it
may work well for you or your family. They
have a variety of plans. With Unlimited usage,
the circuits may become overloaded. All plans
now feature "Nationwide" service
through roaming partners, which includes
Unlimited Talk & Text. Roaming partners
include most of the Sprint CDMA network.
Cricket is the largest "Unlimited' carrier
and is adding many new markets of their own.
You can use Cricket to replace a home wireline. Plans start as low as $30 ($25 in some
markets) with Family plans starting at $95
for 3 lines. Cricket also offers reasonable
Unlimited Broadband access which is currently
limited to their own markets, and supplies
a simple USB modem that plugs in to your
laptop.
Pros: Talk as much as you want, no contract,
most data & digital services are included,
good Broadband service, Unlimited coverage
now includes all US metro markets. Cons:
You must pre-pay, "unlimited" broadband
is limited to Cricket markets, off-network
roaming is available at an extra charge,
some dropped calls when circuits are busy.
Their pay-as-you-go plans aren't available
for more than a month at a time.
Get Online Discounts from Cricket
GOLDEN STATE CELLULAR
Golden State's service area is within the
counties in and around Yosemite National
Park. Their plans are all "National"
plans and are priced about average. They
sometimes offer reasonably-priced promotional
plans. At last report, their Unlimited plans
were still priced well above the national
carriers. Their Mobile to Mobile calls now
apply nationally. They have very good coverage
within most of their service area which includes
Yosemite Park. They have a moderate selection
of phone models including several Smart phones.
They offer high-speed broadband, and fixed
wireless service for locations out of reach
of land lines.
Golden State's Coverage Map.
Metro PCS Pros & Cons
METROPCS
MetroPCS is a 'flat rate' carrier available
in most major cities. They offer unlimited
minutes wireless coverage for one price including
text messaging, but their coverage area is
limited. For the price, it may work well
for you, or your family. Plans start at $35
per month and Family plans as low as $100
for 4 handsets. Metro PCS allows "unlocked"
CDMA phones from other sources to be activated
on their network. They have roaming agreements with other small
carriers which allows Unlimited service in
those markets. They have some useful options
like fixed-rate calling to Mexico and a Group
Ring for families.
Pros: Talk as much as you want, and they
have all the digital features. Roaming is
available, some of it unlimited. Cons: You
must pre-pay, and Unlimited coverage is limited
just to specific markets. Other Roaming is
available at extra cost, but is free in "Extended
Home" markets. Off-network Roaming must
be activated and deactivated each time you
travel, Roaming is not available outside the US. They are still growing so there are still
some areas with poor or no coverage. Many
features are not included in the cheapest
plans.
Get Discounts on Metro PCS
NEXTEL
Nextel is a of part Sprint and in some offers,
Sprint hides Nextel's features. The combo
has allowed the two networks to start sharing
cell sites to improve coverage. Nextel's
spectrum is made up from a bunch of 2-way
radio channels, and they suffer from marginal
audio in some markets. Their coverage is
more robust in certain areas than others.
They cover urban areas and some interstates,
but there is little roaming elsewhere in
the state. They have an efficient '2-way'
radio feature which is handy for businesses and families who want to contact
each other as quickly as possible. Some of their plans aren't very competitive,
but they do offer free incoming calls. They
use 850 MHz so they have a strong signal
in most areas. Sprint has announced they
are not improving or expanding the Nextel
network. Boost Mobile uses the Nextel network
and it a good option for Unlimited Voice and Text. Rumors come up from time
to time that Sprint wants to sell off the
Nextel network, which may or may not include
Nextel customers.
Pros: The Direct Connect is a handy 'walkie-talkie'
service, robust coverage within their service
area. Cons: Some markets have poor audio,
they also have coverage limits and very limited
roaming, most of their phones are big and
lack variety, Nextel does not have fast broadband
features, neither the network nor the coverage
are being upgraded. Sprint has not treated
Nextel customers as well as those using the
Sprint network.
Get Online Discounts on Nextel Phones
SPRINT
Sprint has a national, feature-rich digital
network. Their coverage is a little "fragile",
but where it's good, it's very good. Sprint
has a good selection of phones. Their plans
include the ability to roam in many systems
when away from their own coverage, as well
as any National plan. They offer an inexpensive
"basic" plan for only $30 per month.
They also offer a few Unlimited plans with
lots of features included. Sprint has added
service by taking over parts of some carriers'
networks, and "sharing" spectrum
with others. Sprint merged with Nextel which has created some beneficial network
configurations, including sharing of cell
sites. Sprint phones normally prefer the
network which, where available, gives Sprint
customers the best data throughput. Some
Sprint phones have the ability to force the
phone to "Roam Only", helping you
use the strongest network, however there
is a limit to how much roaming you can do,
generally 50%. Also, newer phones lack that
feature. Sprint does not offer their own
branded prepaid service but owns Boost Mobile
and Virgin Mobile prepaid. Pros: Sprint gives you good value for your
money, but is not necessarily the cheapest.
Sprint covers every urban area in the US,
maintains local stores, good roaming capabilities,
their digital and data features work very
well, they have a good selection of phones.
Sprint has good roaming agreements. Cons:
You might find a weak area right where you
want coverage, some of their plans are not
very competitive, customer service is a notch below average. Get Online Discounts on Sprint Phones
More Sprint Pros & Cons
T-MOBILE
T-Mobile works very well within their service
area. While they have a slight disadvantage
with their higher PCS frequency, they make
up for it with strategically-located sites.
T-Mobile doesn't serve many rural areas,
but provides coverage along most interstates.
They offer roaming in rural areas, and the
network is still growing, although often
they're just 'filling in'. They offer some
handy features like "My-Favs" which
includes Unlimited calling to your choice
of five numbers, regardless of network, "Kid
Connect" which helps you limit the amount
of charges your kids can rack up, and an
Unlimited "Hot Spot" plan using
your home wi-fi connection. They have plans
that include unlimited voice and messaging.
Pros: Generous included-minute plans, National
and Regional plans, "Unlimited" calling plan available, good urban coverage, good choice of phones,
good pre-paid plans, good roaming capabilities,
including internationally. Good customer
service. Cons: Some weak spots, limited data
bandwidth, high international roaming charges. Get Online Discounts from T-Mobile
TracFone Pros & Cons
TRACFONE
Tracfone isn't an actual cellular carrier
but is a major supplier of wireless phones
and service. They are the largest prepaid
cellular company and arrange for their phones
to use whichever wireless carrier is available
in a given geographic area. As a result,
Tracfone actually has more included roaming
coverage available than perhaps any other
single company. They offer price points that
start below $9 a month and offer all the
advantages of prepaid services. They also
feature monthly plans and offer promotions
with bonus minutes, and plans with 365-day
expiration. Their service is mostly limited
to Voice and Text but does support data use
of their web-capable phones. They offer the
option of having the charges deducted from
your credit card or charge account automatically,
eliminating the need to renew on an exact
expiration date. TracFone offers Free international
calls to about 60 countries by calling a
special number, and with their International
Neighbors features, can provide a local number
in Mexico or Canada for incoming calls from
those countries at Local rates for both callers.
Tracfone offers additional plan options through
NET10.
Pros: Coverage and Local service, available
virtually everywhere in the US, good price
plans with no roaming or long distance charges,
Local numbers in all markets, included Long
Distance calling to 60 countries. Cons: They
have a small selection of phones, no smart phones, coverage is determined by the phone model
(CDMA or GSM) which may limit your roaming
coverage, no roaming outside the US.
Get Online Deals on TracFone
US CELLULAR
US Cellular is a good company that offers
good coverage, good plans and lots of features,
and a good selection of CDMA phones. Unlimited
incoming calls are available on most plans.
In some plans, Nights & Weekends begin
at 7pm, others start at 9pm. They offer a
large selection of phones including Smart
phones. They have fairly good roaming capabilities.
They have a $20/100 minute "Piece of
Mind Plan." In Chicago they use 1900
MHz frequencies which has more dead spots.
They have a number of customer-friendly features
like usage notifications and free battery
swaps.
Pros: Their price plans are competitive,
and they offer National and Regional plans,
"Unlimited" calling plan available,
good customer service, National plans appear
to be all-inclusive and roaming has good
coverage, mostly with Verizon Wireless. Cons:
Mobile to Mobile minutes are extra on lower-tier
plans, Unlimited Nights & Weekends have
confusing start times.
Get Discounts on US Cellular phones
VERIZON WIRELESS
Verizon is the largest cellular carrier in
the US. They have taken over a large portion
of the Alltel network and are now dominant in rural America.
Cellular service in a few of Alltel's local markets are being sold to other companies, but no
Verizon coverage will be lost. Their claim
to fame is superior coverage, especially
in the west. They use PCS frequencies only
in a few areas, but they have constructed
those networks well. In the few places where they don't have their
own coverage, they have roaming agreements
with other carriers, normally ones with superior
coverage. Therefore, their "National"
plans, which include almost all of the country,
are about as close to "wall-to-wall"
as you can get. Their reasonably-priced plans
have no roaming or long distance charges,
and they also throw in Unlimited Night and
Weekend minutes as well as Unlimited calls
among Verizon Wireless users both on and
off their own network (there are a few exceptions).
They offer fairly competitive prices, and
often have promotions. They also offer plans
that include Unlimited Voice and other features
at various fixed price levels. Data service
is excellent with various price plans. Verizon
forces their phone manufacturers to offer
a "standardized" user interface,
limiting menu and font variations. This could
mean the screen appearance may not be to
your liking or the fonts may be too small.
Smart and data-type phones require a per-Mb
plan. They have the largest area of 3G coverage in the US.
Pros: Verizon has reasonably-priced plans,
"Unlimited" calling plans available,
extensive coverage, wide-ranging National
plans, excellent customer service and 'customer-friendly'
policies. With such a large coverage area
of their own little roaming is necessary,
but their roaming partners normally have
superior coverage. Cons: Some Verizon plans
are a little more expensive, Customer Service
closes at 11pm, but technical assistance
is available 24/7, there are some billing
transition concerns as they take over other
carriers, they don't offer as many "cute"
phones, they 'cripple' some User Interface
functions like larger fonts: make sure you
can read their submenus before buying. Some
of their data services are not available
while roaming.
Get Online Exclusive Discounts from Verizon Wireless
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