METROPCS
MetroPCS is a 'flat rate' CDMA carrier available in 14 US metro areas. They offer unlimited minute wireless coverage for one price including Text Messaging, but their own coverage area is limited. They have roaming agreements which provide Unlimited service in most other areas of the country. For the price, it may work well for you, or your family. Plans start at $40 per month and Family plans are cheaper than average. All plans include Unlimited Web access. Metro PCS allows "unlocked" CDMA phones from other sources to be activated on their network. They have some useful options like fixed-rate calling to Mexico and a Group Ring for families. They have a good selection of phones including Smart phones. They are slowly expanding 4G coverage. Metro will accept phones from other CDMA carriers. We have never been able to talk to a MetroPCS customer service representative. They have tried to configure their auto-response features to address customer questions and problems which we have found lacking. Metro claims this is "to keep costs low", but we don't like having the option at all.
Pros: Talk as much as you want, and they have all the digital features, off-network roaming is available, most of it unlimited, they have an all-3G/4G network.
Cons: You must pre-pay, roaming is not available outside the US. With this type of non-contract carrier phone prices are higher. They are still growing so there are still some areas with poor coverage. Many features are not included in the cheapest plans, customer service rarely involves a human to speak with, and we have found the agents at many MetroPCS stores are often unable to help with our inquiries.
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