ALLTEL WIRELESS
The "old" Alltel has been split into several pieces and sold to different companies. The carrier now known as Alltel Wireless is operated by Atlantic Tele-Network (ATN), the parent company of several North American cellular systems. Alltel continues to offer creative and competitively-priced plans including National, Unlimited and prepaid plans. CDMA coverage, both on and off their own network is excellent. Customer service should continue to be good and most Alltel stores in ATN areas will remain, however, Alltel stores outside of the new Alltel service area will no longer be available. You will still be able to use your Alltel phone across the country with excellent coverage and reliable data service. Roaming is available on most cruise ships. Alltel plans are very generous but most features incur higher fees including Text Messaging. Their "My Circle" and "Free Fridays" features actually reduce the weekly number of minutes you need.

Pros: ATN will continue to use the Alltel name and has kept Alltel plans. We expect any changes to be minimal and should not cause any operational problems. You will have very good coverage, good customer service, a fairly advanced network and excellent roaming capabilities. In most cases you'll be dealing with the same Alltel people as before, including Chad. You'll be able to use your Alltel phone across most of the country and get excellent coverage and reliable data service including while roaming. Alltel offers generous and creative plans, a good selection of phones and good broadband service.

Cons: Wireless Internet roaming off the Alltel network is limited to 50%. Anything greater will result in wireless Internet service being discontinued. Some Alltel stores have been closed requiring you to either travel farther for in-store service or use online service only. The uncertainty of the transition to another company may hold some surprises, but for most customers, service should improve, some features incur extra charges.
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